Planned Fibre Network Maintenance - Officer & Beveridge, VIC

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judep
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Location: Sri Lanka

Planned Fibre Network Maintenance - Officer & Beveridge, VIC

Post by judep » Thu Apr 08, 2021 10:44 am

Event Notification

Locations Affected: Officer, Beveridge - VIC

Products Impacted: Opticomm Fibre Services

Event Start Time: 09/04/2021, 02:00 AEST

Estimated Time of Resolution (ETR): 09/04/2021, 04:00 AEST

Root cause: Urgent maintenance.

Additional Information: Our wholesale supplier wishes to advise that there will be urgent cable maintenance by our backhaul provider to resolve a service-impacting issue. This will be affecting users in the estates: Arcadia, Grandvue & Mandalay - Vic. This will affect internet & phone services for up to 2hrs during the outage window.

Exetel apologizes for any inconvenience this may have caused

judep
Exetel Staff
Posts: 1151
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Planned Fibre Network Maintenance - Officer & Beveridge, VIC

Post by judep » Fri Apr 09, 2021 10:31 am

Update:

Our supplier advises that the maintenance work has been successfully completed.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

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