Planned Fibre Network Maintenance - Redcliffe, QLD

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nuwanthaa
Exetel Staff
Posts: 156
Joined: Fri Jan 17, 2020 10:20 pm

Planned Fibre Network Maintenance - Redcliffe, QLD

Post by nuwanthaa » Wed Apr 14, 2021 10:21 pm

Locations Affected: Redcliffe, QLD

Products Impacted: LBNCo Fibre Services

Event Start Time: 16/04/2021, 02:00 AEST

Estimated Time of Resolution (ETR): 16/04/2021, 06:00 AEST

Root cause: Upgrading the site backhaul

Additional Information: Our wholesale supplier advises that there will be planned network maintenance affecting users in the estate: Redcliffe, QLD. This will affect internet and phone services during the outage window.

Exetel apologizes for any inconvenience this may have caused.

kavindip
Exetel Staff
Posts: 617
Joined: Wed Nov 07, 2018 6:05 pm

Re: Planned Fibre Network Maintenance - Redcliffe, QLD

Post by kavindip » Fri Apr 16, 2021 8:55 am

Update

Our wholesale supplier advises the network maintenance has been completed.

Please power restart your modem / router and check if any issue persists.

Exetel apologizes for any inconvenience this may have caused.

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