VoIP Outage 12/11/07 - PM

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DylanF
Exetel Staff
Posts: 200
Joined: Tue Sep 13, 2005 2:28 pm
Location: Sydney

VoIP Outage 12/11/07 - PM

Post by DylanF » Mon Nov 12, 2007 9:53 pm

We have investigated faults reported with our VoIP service, and determined it to lie with our PRI provider in Sydney.

A fault has been logged with them and there is no ETR at this time.

We have determined the fault only impacts calls from the service to domestic numbers, calls to international numbers and incoming calls (calls to the VoIP services) are working.

I will provide updates as they come to hand.

DylanF
Exetel Staff
Posts: 200
Joined: Tue Sep 13, 2005 2:28 pm
Location: Sydney

Post by DylanF » Mon Nov 12, 2007 10:20 pm

VoIP services have been restored.

absamdb
Posts: 7
Joined: Tue Jan 17, 2006 2:04 pm
Location: Geelong

VOIP still not working in Victoria

Post by absamdb » Mon Nov 12, 2007 10:24 pm

My VOIP service is not working here in Geelong, Victoria. Incoming calls OK, but have been getting fast busy signal trying to call out to National numbers all night tonight.

Follow Up --- Service now working fine at 10.39pm

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