Reminder Of 12 Midnight To 12 Noon Conditions

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MJH
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Re: Reminder Of 12 Midnight To 12 Noon Conditions

Post by MJH » Thu Jan 03, 2008 1:06 am

ForumAdmin wrote:From February 1st 2008 downloads in the 12 midnight to 12 noon wil be charged for downloads over 48 gb in that period.
Hi ForumAdmin,
I don't recall seeing notification that users will be charged for going over 48G from Feb (Maybe I missed it). Can I suggest the pages http://www.exetel.com.au/a_plan_pricing_new.php#toggle2 and http://www.exetel.com.au/a_plan_pricing ... hp#toggle2 under "+ For the limitations of downloads in this period" under Point 9e be updated to reflect the changes in downloads from over 72 gb to 48 gb.

I agree with these changes as users who rarely exceeds 48G and am happy to pay for my excess usage.

Regards,
MJH

CoreyPlover
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Re: Reminder Of 12 Midnight To 12 Noon Conditions

Post by CoreyPlover » Thu Jan 03, 2008 1:52 am

MJH wrote:I don't recall seeing notification that users will be charged for going over 48G from Feb (Maybe I missed it). Can I suggest the pages http://www.exetel.com.au/a_plan_pricing_new.php#toggle2 and http://www.exetel.com.au/a_plan_pricing ... hp#toggle2 under "+ For the limitations of downloads in this period" under Point 9e be updated to reflect the changes in downloads from over 72 gb to 48 gb.
As these changes have not yet been implemented, they haven't been formally included in the plan pricings. I assume the process will be very similar to the phasing in of the 72Gb limit where Exetel announced it on 1 November via email to every customer but then gave 1 month leeway and only started enforcing from December onwards.

CoreyPlover
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Post by CoreyPlover » Thu Jan 03, 2008 2:11 am

DarkLotus wrote:@corey its pretty easy to rack up over 48gb in legit downloads these days.
With porn in HD now, game updates in the 100+mb range as well as software updates being 100+mb, its very easy to go though 100gb in a month if you let a whole household download what they want.
I can definitely understand that it is possible to download 48Gb, 72Gb, or even over 100Gb in a month. But that doesn't change the fact that it is easily avoided.

Game and software updates of 100+ Mb would only apply to selected games, and rarely (at all?) more than once a month, so no more than several Gb here (and that is allowing for duplicate downloads between multiple machines). Ordinary browsing (email attachments, etc) can rack up several Gb, especially in a household of several people as can gameplay / video streaming / etc. But to argue that High Definition porn is a necessity in your life is, quite frankly, a little disturbing.

Even if we allow for about 10-20Gb of normal internet usage excluding video content (which for the sake of decency, let's assume comprises of sports replays) you still have between 36 and 76Gb of unused bandwidth depending on your plan. This represents about 77-162 hours of standard definition broadcast footage (at 8Mb/minute) or about 41-87 hours of 720p broadcasts (15Mb/min) or 27-58 hours of 1080p broadcasts (22.5Mb/minute). Or anywhere between 1 and 5 hours of footage per day.

I just hope you don't go blind with so much...ah..."sports" videos.

ForumAdmin
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Re: Reminder Of 12 Midnight To 12 Noon Conditions

Post by ForumAdmin » Thu Jan 03, 2008 8:17 am

MJH wrote:
ForumAdmin wrote:From February 1st 2008 downloads in the 12 midnight to 12 noon wil be charged for downloads over 48 gb in that period.
Hi ForumAdmin,
I don't recall seeing notification that users will be charged for going over 48G from Feb (Maybe I missed it). Can I suggest the pages http://www.exetel.com.au/a_plan_pricing_new.php#toggle2 and http://www.exetel.com.au/a_plan_pricing ... hp#toggle2 under "+ For the limitations of downloads in this period" under Point 9e be updated to reflect the changes in downloads from over 72 gb to 48 gb.

I agree with these changes as users who rarely exceeds 48G and am happy to pay for my excess usage.

Regards,
MJH
Exetel has sent to emails to all customers advising of these changes and will send another email to all customers by COB this Friday.

Thank you for the reminder to further modify the web site references - I'll get that done.

DarkLotus
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Post by DarkLotus » Sat Jan 05, 2008 2:05 am

@Corey.
If i was using my months quota on HD porn i would be worried myself.
But with services like bigpond movies, amazon unbox'ed etc. a few movies a weekend can really add up.

Now i have to agree using 100gb is avoidable, heck even using 5gb is avoidable. But the Web is becoming more and more for media use, instead of basic text based browsing and emails.

I dont think i can really argue my case any further anyway. Im happy with 72gb a month for $65 for now anyway. As always im sure as prices come down Exetel will pass the savings on to us.
Heres to hoping 2008 will bring down Internet pricing :).

apra143
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Re: Reminder Of 12 Midnight To 12 Noon Conditions

Post by apra143 » Sat Jan 05, 2008 6:15 am

ForumAdmin wrote:From February 1st 2008 downloads in the 12 midnight to 12 noon wil be charged for downloads over 48 gb in that period.
So the whole leechers pool thing is gone from Feb onwards?

ForumAdmin
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Re: Reminder Of 12 Midnight To 12 Noon Conditions

Post by ForumAdmin » Sat Jan 05, 2008 8:38 am

apra143 wrote:
ForumAdmin wrote:From February 1st 2008 downloads in the 12 midnight to 12 noon wil be charged for downloads over 48 gb in that period.
So the whole leechers pool thing is gone from Feb onwards?
Yes.

rikeshr
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automatic email notification

Post by rikeshr » Sat Jan 05, 2008 10:54 am

can we have some automatic email notification when the limit has been reached?

ForumAdmin
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Re: automatic email notification

Post by ForumAdmin » Sat Jan 05, 2008 11:21 am

rikeshr wrote:can we have some automatic email notification when the limit has been reached?
I think that's a good idea but it is not currently planned.

I'll get it added to the development list.

Peraps we should also block the access, as we do for non-payment, and ensure that the user has to acknowledge they will now be charged for further downloads before access can be unblocked?

dogwomble
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Re: automatic email notification

Post by dogwomble » Sat Jan 05, 2008 1:10 pm

ForumAdmin wrote:
rikeshr wrote:can we have some automatic email notification when the limit has been reached?
I think that's a good idea but it is not currently planned.

I'll get it added to the development list.

Peraps we should also block the access, as we do for non-payment, and ensure that the user has to acknowledge they will now be charged for further downloads before access can be unblocked?
I'm not sure it's necessary to go that far ... it will raise a few complaints, I would think. The more sensible option would be email notification - perhaps a warning at 90%, and then another one at 100%?

And I reminder for those that don't know ... you can always check your usage from the members section (updated at 5am and 3pm each day).

tocpcs
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Re: automatic email notification

Post by tocpcs » Sat Jan 05, 2008 2:11 pm

ForumAdmin wrote:
rikeshr wrote:can we have some automatic email notification when the limit has been reached?
I think that's a good idea but it is not currently planned.

I'll get it added to the development list.

Peraps we should also block the access, as we do for non-payment, and ensure that the user has to acknowledge they will now be charged for further downloads before access can be unblocked?
Not necessarily block the access, but on the next packet flying in on port 80, let them know?

Or every hour? Some form of damage control might be best, so that the service still works, and will function, but every hour, any web requests will result in a page displaying they must confirm acceptance.

Once they do though, that's it. No more confirmations. As well as emails of course.

That said, how is this at all going to be possible, if the usage meter isn't updated often?

CoreyPlover
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Post by CoreyPlover » Sat Jan 05, 2008 3:03 pm

Not sure whether intercepting the packets and redirecting as for incorrect logins, etc will work, as many users would be exceeding their quota through P2P traffic, not HTTP.

One alternative (and I'm not sure whether this is at all feasible or not) it to update the usage logs more frequently than twice daily. Users can then much more accurately target their downloads. This (in conjunction with 90% and 100% email reminders) would also solve other, similar, problems reported on this forum where people think they have 1-2Gb of bandwidth left late in the evening on the last day or two of the calendar month but actually don't.

Anthony Michaud
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Re: automatic email notification

Post by Anthony Michaud » Sat Jan 05, 2008 7:40 pm

ForumAdmin wrote:
rikeshr wrote:can we have some automatic email notification when the limit has been reached?
I think that's a good idea but it is not currently planned.

I'll get it added to the development list.

Peraps we should also block the access, as we do for non-payment, and ensure that the user has to acknowledge they will now be charged for further downloads before access can be unblocked?
I think that this is a fantastic idea - but it would be good if you could have both, and options to set what you want to happen.

If you have a default setting of http notification [blocked traffic] when the limit is reached, with the option to automatically accept the notification & accept additional data charges, this will keep everybody happy.

It may also make it easier to collect on the big download bills (eg: the 380+ Gb downloader) if the (ab)user has accepted the additional data charges.
Linux/*SD: How do you want to work quickly, reliably, cheaply and .... oooh look - something shiney over there. We'll be back to finish this later ...

ForumAdmin
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Post by ForumAdmin » Sat Jan 05, 2008 9:28 pm

We would do both.

Legend
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Re: automatic email notification

Post by Legend » Mon Jan 07, 2008 8:12 pm

rikeshr wrote:can we have some automatic email notification when the limit has been reached?
You could always just try using the Toid's Exetel usage meter.

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