Exemail Webmail Downtime: 6am-8:30am, Tuesday 15/01/2008

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SysAdmin

Exemail Webmail Downtime: 6am-8:30am, Tuesday 15/01/2008

Post by SysAdmin » Thu Jan 10, 2008 4:20 pm

Event:

The exemail.com.au webmail server shall be periodically unavailable between
6am and 8:30am on Tuesday 15/01/2008 for an operating system upgrade.

Impact:

The https://webmail.exetel.com.au/ webmail service shall be unavailable
for approximately 3 periods between 6am and 8:30am. Two of these shall
be short (approximately 5min in duration) and shall occur between 6am
and 7:30am. The last shall take approximately 30-60 minutes and shall
occur between 7:30am and 8:30am.

Webmail services are expected to be restored by 8:30am.

SysAdmin

Re: Exemail Webmail Downtime: 6am-8:30am, Tuesday 15/01/2008

Post by SysAdmin » Tue Jan 15, 2008 8:45 am

Unfortunately the server did not come back up on reboot and as such will be down for an extended period. We're preparing another server to take its place. Estimated ETA for restoration is approximately midday.

Apologies for the inconvenience this may be causing.

Andrew

ScottH2155
Posts: 29
Joined: Fri Oct 08, 2004 11:37 am
Location: Sydney

Post by ScottH2155 » Tue Jan 15, 2008 9:30 am

If you simply cannot survive such a calamity of not having e-mail....try this as a backup:

http://www.mail2web.com/

it works...

danielc

Post by danielc » Tue Jan 15, 2008 11:25 am

The dead webmail box was replaced and the service came back online at approximately 10:30am. All services should now be resumed normally.

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