Retain phone number

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markwfrancis
Posts: 4
Joined: Thu May 31, 2007 10:40 am

Retain phone number

Post by markwfrancis » Sat Feb 09, 2008 6:39 am

I am on ADSL1 and I would like to upgrade to ADSL2 with a phone (plan IncPhoneD).

Can you confirm that I would retain my existing telephone number. Would I need to specify this during my application or is it automatic?

CLoSeR
Posts: 858
Joined: Fri Jun 11, 2004 1:49 pm
Location: West Ryde, NSW
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Re: Retain phone number

Post by CLoSeR » Sat Feb 09, 2008 8:49 am

markwfrancis wrote:I am on ADSL1 and I would like to upgrade to ADSL2 with a phone (plan IncPhoneD).

Can you confirm that I would retain my existing telephone number. Would I need to specify this during my application or is it automatic?
You keep your existing number providing there are no problems porting it to the providers network. If there are problems, your application will be rejected.
Need to log a fault ticket? Go here: https://helpdesk.exetel.com.au/

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