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Ticket 664872 - Internet down again

Posted: Thu Mar 13, 2008 1:49 pm
by jcooke
Hey guys,

This is a repeat issue experience a few weeks back with my service. The modem has a sync light but no internet authentication. Modem has been restarted, different modem has been tried.

Hopefully this is not another 17 day outage caused by Telstra in the Park Ridge area to which was resolved without any update.

Thanks

Josh

Re: Ticket 664872 - Internet down again

Posted: Thu Mar 13, 2008 2:02 pm
by Martin V
jcooke wrote:Hey guys,

This is a repeat issue experience a few weeks back with my service. The modem has a sync light but no internet authentication. Modem has been restarted, different modem has been tried.

Hopefully this is not another 17 day outage caused by Telstra in the Park Ridge area to which was resolved without any update.

Thanks

Josh
I will get the ticket answered for you.