New ADSL1 Plans/Naked ADSL2 Plans

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cryptwizard
Posts: 105
Joined: Tue Sep 28, 2004 8:16 am

Post by cryptwizard » Wed Apr 09, 2008 4:21 pm

I would really like to be able to change from my INCPHONE plan to NONPHONE without having to pay $100. Is it technically feasable for such a thing to be arranged?

paulp
Exetel Staff
Posts: 303
Joined: Thu Nov 02, 2006 10:13 am
Location: Sydney

Post by paulp » Thu Apr 10, 2008 9:20 am

Hi,

This is most certainly feasible only on the condition that you are out of your 12 month contract.

If you are out of contract you can move to the NONPONE plan under no contract period with no activation charge for as long as you like.

The $100 charge is for instances where those bundled customers are still in contract. It's essentially a supplier fee based on early termination of telephony that we can not escape.

oldman
Posts: 148
Joined: Mon Jan 01, 2007 6:50 am
Location: Strathpine, QLD

Post by oldman » Thu Apr 10, 2008 9:24 am

paulp wrote:If you are out of contract you can move to the NONPONE plan under no contract period with no activation charge for as long as you like.
What is the downtime when moving from an IncPhone plan to a NonPhone plan?

paulp
Exetel Staff
Posts: 303
Joined: Thu Nov 02, 2006 10:13 am
Location: Sydney

Post by paulp » Thu Apr 10, 2008 9:29 am

Hi,

There is no downtime whatsoever in moving from INCPHONE to NONPHONE

It's streamlined pretty well.

oldman
Posts: 148
Joined: Mon Jan 01, 2007 6:50 am
Location: Strathpine, QLD

Post by oldman » Thu Apr 10, 2008 9:39 am

paulp wrote:There is no downtime whatsoever in moving from INCPHONE to NONPHONE
That's great to hear.

master
Posts: 12
Joined: Wed May 02, 2007 3:06 pm

8192kbps Plans

Post by master » Thu Apr 10, 2008 2:26 pm

Hi, noticed that some of the higher ADSL2 plans and a few of adsl1500< plans received some more peak quota, which is fantastic for those users, and cause my exchange is not upgraded to ADSL2 (no thanks to Tel$tra and Optu$) I cannot get the benefits of ADSL2 or Naked ADSL2, so I am wondering is there going to be any changes to any of the 8192 plans in the not too distant future?

ForumAdmin
Exetel Staff
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Re: 8192kbps Plans

Post by ForumAdmin » Thu Apr 10, 2008 4:51 pm

master wrote:Hi, noticed that some of the higher ADSL2 plans and a few of adsl1500< plans received some more peak quota, which is fantastic for those users, and cause my exchange is not upgraded to ADSL2 (no thanks to Tel$tra and Optu$) I cannot get the benefits of ADSL2 or Naked ADSL2, so I am wondering is there going to be any changes to any of the 8192 plans in the not too distant future?
There already have been.

trev12
Posts: 140
Joined: Tue Oct 16, 2007 10:45 pm
Location: geelong

Post by trev12 » Thu Apr 10, 2008 7:00 pm

why would anyone go from the plan telp to telm plan as if u worked it out for a extra $35 u get 40 gigs which works out $120 if u paid $3 per gig to get up to the quata of the telp plan

GaryG
Posts: 122
Joined: Sun Dec 11, 2005 10:41 pm
Location: Melbourne

Post by GaryG » Thu Apr 10, 2008 7:09 pm

trev12 wrote:why would anyone go from the plan telp to telm plan as if u worked it out for a extra $35 u get 40 gigs which works out $120 if u paid $3 per gig to get up to the quata of the telp plan
But if you don't need the extra 40G then you can save money ($35!).

Seems obvious why.

trev12
Posts: 140
Joined: Tue Oct 16, 2007 10:45 pm
Location: geelong

Post by trev12 » Thu Apr 10, 2008 7:43 pm

i see your point but whjat im saying those already on the telm plan 48 /48 must be prepare to pay that extra to get that amount so why would anyone go down

trev12
Posts: 140
Joined: Tue Oct 16, 2007 10:45 pm
Location: geelong

Post by trev12 » Thu Apr 10, 2008 8:47 pm

cottection on the last post not on telm but the telp plan

Col
Posts: 213
Joined: Fri Mar 14, 2008 7:55 pm
Location: NSW

Post by Col » Fri Apr 11, 2008 5:49 pm

trev12 wrote:i see your point but whjat im saying those already on the telm plan 48 /48 must be prepare to pay that extra to get that amount so why would anyone go down
They wouldn't. If someone is planning on downloading 96GB a month then they should stay on TELP. People wanting to download 56GB a month are saving (well, not spending the extra) $35 a month by staying on TELM.

trev12
Posts: 140
Joined: Tue Oct 16, 2007 10:45 pm
Location: geelong

Post by trev12 » Sat Apr 12, 2008 1:41 am

thats my point u would be on the telp plan if u didnt want to download 96 gig a month would u

WilliamsF1
Posts: 30
Joined: Mon Jan 08, 2007 1:04 am

Re:

Post by WilliamsF1 » Wed Apr 23, 2008 10:20 pm

[quote="WilliamsF1"]I've just submitted my requested change of plan details.
[/quote]

Okay, so I submitted my 'Requested plan change' on the 7th of this month. Checking the status of the 'Plan change' still gives the result as 'Pending'. Is there any day, or time in particular that a user will be able to find this out, or is it beyond Exetels control? I ask this because if the plan change gets knocked back, & I'm told to choose another (If I'm still going to change my plan) I'm thinking I could have to wait another whole month (As they are only done once a month on the 1st?) & the special of $11 for this month, will no longer be available.

John.

James D

Re: New ADSL1 Plans/Naked ADSL2 Plans

Post by James D » Wed Apr 23, 2008 10:27 pm

The plan changes are done on the first day of the next billing cycle. if you have applied now then the $11 is what will be charged.

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