ADSL2 inc phone application rejection
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- Posts: 1
- Joined: Fri Apr 18, 2008 9:54 am
- Location: Grovedale
ADSL2 inc phone application rejection
Hi
We had put an application to change our ADSL1 to ADSL2,
the application has been updated in user facilities with status=rejected
but the reason is a bit strange:
Status: REJECTED
Rejection Date: 2008-04-17
Rejection Reason: ADSL2 TRANSMISSION LOST TOO HIGH
anyone knows what does this mean?
any workaround?
Thanks,
KS
We had put an application to change our ADSL1 to ADSL2,
the application has been updated in user facilities with status=rejected
but the reason is a bit strange:
Status: REJECTED
Rejection Date: 2008-04-17
Rejection Reason: ADSL2 TRANSMISSION LOST TOO HIGH
anyone knows what does this mean?
any workaround?
Thanks,
KS
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- Volunteer Site Admin
- Posts: 5922
- Joined: Sat Nov 04, 2006 2:24 pm
- Location: Melbourne, VIC
Have a read of http://forum.exetel.com.au/viewtopic.php?t=24229. It seems to be similar to what you are experiencing. The rejected messages sometimes don't means what they might imply though, so your best bet is to contact provisioning@exetel.com.au to confirm the reason behind the rejection.
It could mean that you are too far from the exchange for ADSL2+ but not for ADSL1 - you might be on a CMUX (in a green box beside the road) rather than an exchange based ADSL1 DSLAM.
What does http://www.adsl2exchanges.com.au report when you enter your address into the search box?
What does http://www.adsl2exchanges.com.au report when you enter your address into the search box?
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- Posts: 29
- Joined: Fri Oct 08, 2004 11:37 am
- Location: Sydney
Re: ADSL2 inc phone application rejection
Hi,
I'm in the process of moving and got this ADSL2 TRANSMISSION LOST TOO HIGH rejection.
I believe I'm on Kellyville East exchange (based on the guy that connected my phone), which may be a separate issue.
When I checked the link to exchanges in the above post - it tells me that Optus is "Optus No Ports - Unable to Expand"
Would that be the real reason perhaps? How can I tell? I did ring provisioning, but all he did was confirm this message was the reason.
Unsure which way to go now.
I'm in the process of moving and got this ADSL2 TRANSMISSION LOST TOO HIGH rejection.
I believe I'm on Kellyville East exchange (based on the guy that connected my phone), which may be a separate issue.
When I checked the link to exchanges in the above post - it tells me that Optus is "Optus No Ports - Unable to Expand"
Would that be the real reason perhaps? How can I tell? I did ring provisioning, but all he did was confirm this message was the reason.
Unsure which way to go now.
Re: ADSL2 inc phone application rejection
Hello,
I know that there are some sub exchanges around the Kellyville area that could cause this rejection.
Please pm em your telephone number and I'll take a look to see if this is the case.
Thank You
I know that there are some sub exchanges around the Kellyville area that could cause this rejection.
Please pm em your telephone number and I'll take a look to see if this is the case.
Thank You
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- Posts: 29
- Joined: Fri Oct 08, 2004 11:37 am
- Location: Sydney
Re: ADSL2 inc phone application rejection
You have Mail!
Thanks Richard.
Thanks Richard.
Re: ADSL2 inc phone application rejection
Hello,
Your problem is the service goes through a local sub exchange.
The sub exchange is called Kellyville East.
You can try to apply for EXETEL ADSL 1 if you wanted to.
Thank You
Your problem is the service goes through a local sub exchange.
The sub exchange is called Kellyville East.
You can try to apply for EXETEL ADSL 1 if you wanted to.
Thank You
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- Posts: 29
- Joined: Fri Oct 08, 2004 11:37 am
- Location: Sydney
Re: ADSL2 inc phone application rejection
OK, bugger...was looking forward to an Exetel all things rolled into one DSL2...
Appreciate your help.
Appreciate your help.
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- Posts: 29
- Joined: Fri Oct 08, 2004 11:37 am
- Location: Sydney
Re: ADSL2 inc phone application rejection
Richard - out of interest - what's the position with "sub-exchanges" - does Exetel seek to implement into them over time? Or is this still a restricted area?
Re: ADSL2 inc phone application rejection
Hello,
Would say that our providers will proberly never offer ADSL 2+ services in sub exchanges.
The reaosn for this is there is limited amounts of bandwith that can be provisioned at one of these types of exchanges.
Thank You
Would say that our providers will proberly never offer ADSL 2+ services in sub exchanges.
The reaosn for this is there is limited amounts of bandwith that can be provisioned at one of these types of exchanges.
Thank You