Random dropouts

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ajarm1
Posts: 15
Joined: Wed Jan 10, 2007 2:12 pm

Random dropouts

Post by ajarm1 » Wed May 21, 2008 9:47 am

Hi,

I am experiencing random dropouts on my ADSL2+ connection (usually about 1 per weekday evening and 2-3 per day on the weekends that I notice). I have performed an isolation test but I think I still got a disconnection, although it's kind of hard to know for certain with my modem (ZyXEL P-2602 HWL).

Is it possible for someone to check from the Exetel end, possibly with an isolation test overnight?

Thanks,

Andrew

James D

Re: Random dropouts

Post by James D » Wed May 21, 2008 11:48 am

Please open a support case by emailing all of your details to residentialsupport@exetel.com.au

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