Throttled upload speed??

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CrackerJak
Posts: 37
Joined: Wed Nov 07, 2007 4:03 am
Location: NSW

Throttled upload speed??

Post by CrackerJak » Thu Jun 12, 2008 1:26 am

Is anyone else experiencing dismal p2p upload speeds this morning??

I'm also unable to get over 25 kbps down

Last night wasn't great but I averaged approx 60kbps, does this have something to do with allocating more bandwidth to AoC players?

The grass isn't always greener but right now I'm grazing on bare dirt.

James D

Re: Throttled upload speed??

Post by James D » Thu Jun 12, 2008 8:52 am

Uploads are not capped.

CrackerJak
Posts: 37
Joined: Wed Nov 07, 2007 4:03 am
Location: NSW

Re: Throttled upload speed??

Post by CrackerJak » Thu Jun 12, 2008 6:17 pm

So your "shaping" uploads too now, this is a relatively new phenomenon and is most prevalent during the 10pm-2am black spot.

bundywow
Posts: 52
Joined: Wed May 30, 2007 12:33 pm

Re: Throttled upload speed??

Post by bundywow » Thu Jun 12, 2008 9:21 pm

The way i understand it is AoC will not be given 'more' bandwidth, online gaming doesn't use much bandwidth at all a whole nights of gaming would see under 100Mb of data change hands form the client. Just the data that does get exchanged must do so quickly. So AoC players will not effect your P2P i can assure you, infact the Net Enforcer stops congestion caused by P2P not the other way around.

CrackerJak
Posts: 37
Joined: Wed Nov 07, 2007 4:03 am
Location: NSW

Re: Throttled upload speed??

Post by CrackerJak » Fri Jun 13, 2008 12:51 am

bundywow wrote:Just the data that does get exchanged must do so quickly
This happens at the expense of other traffic, with p2p being treat the way it is that means a further reduction on already ridiculously slow p2p speeds.

Getting a whopping 3kbps now, and my upload is throttled, sorry 'shaped' to 9kbps.

What the hell is going on!

CrackerJak
Posts: 37
Joined: Wed Nov 07, 2007 4:03 am
Location: NSW

Re: Throttled upload speed??

Post by CrackerJak » Tue Jun 17, 2008 12:36 am

Unable to archive over 10kbps down and 15kbps up (p2p) on a 8000/386 connection. This is very poor service, this throttling or "shaping" is well beyond acceptable limits. So tell me are you unwilling or unable to improve off peak p2p speeds?

DylanF
Exetel Staff
Posts: 200
Joined: Tue Sep 13, 2005 2:28 pm
Location: Sydney

Re: Throttled upload speed??

Post by DylanF » Tue Jun 17, 2008 11:50 am

CrackerJak wrote:Unable to archive over 10kbps down and 15kbps up (p2p) on a 8000/386 connection. This is very poor service, this throttling or "shaping" is well beyond acceptable limits. So tell me are you unwilling or unable to improve off peak p2p speeds?
Looking over your usage it certainly seems as though your connection is operating at functional speeds:

03/2008 (31 days) Uploaded:24583.87MB (24.58387 GB) Downloaded:96919.64MB (96.91964 GB) Total Usage:121503.51MB (121.50351 GB)

04/2008 (30 days) Uploaded:35258.28MB (35.25828 GB) Downloaded:94929.06MB (94.92906 GB) Total Usage:130187.34MB (130.18734 GB)

05/2008 (31 days) Uploaded:33293.15MB (33.29315 GB) Downloaded:96775.02MB (96.77502 GB) Total Usage:130068.17MB (130.06817 GB)

06/2008 (17 days) Uploaded:22232.46MB (22.23246 GB) Downloaded:71835.87MB (71.83587 GB) Total Usage:94068.33MB (94.06833 GB)

If you believe that there is a genuine fault on your service, and you feel that you should be able to achieve faster speeds on P2P, please email resolution@exetel.com.au.

CrackerJak
Posts: 37
Joined: Wed Nov 07, 2007 4:03 am
Location: NSW

Re: Throttled upload speed??

Post by CrackerJak » Wed Jun 18, 2008 12:37 am

My past usage is irrelevant to this issue, and is a poor excuse for shaping my p2p speeds below 15kbps 12am-12pm for the past week. The unreasonable off peak p2p speeds are the issue here, how fast my connection was at the start of the month is meaningless.

I'll finish the conversation with a brick wall, as the days of "reasonable" p2p speeds all month round at exetel are in the past.

Matsky
Posts: 26
Joined: Mon Dec 03, 2007 10:15 pm
Location: Western Australia
Contact:

Re: Throttled upload speed??

Post by Matsky » Wed Jun 18, 2008 2:22 am

I sooo wanted to reply "PWNED!!1" to that post by DylanF... but... it's not really appropriate...

Sorry. :|

DylanF
Exetel Staff
Posts: 200
Joined: Tue Sep 13, 2005 2:28 pm
Location: Sydney

Re: Throttled upload speed??

Post by DylanF » Wed Jun 18, 2008 11:07 am

CrackerJak wrote:My past usage is irrelevant to this issue, and is a poor excuse for shaping my p2p speeds below 15kbps 12am-12pm for the past week. The unreasonable off peak p2p speeds are the issue here, how fast my connection was at the start of the month is meaningless.

I'll finish the conversation with a brick wall, as the days of "reasonable" p2p speeds all month round at exetel are in the past.
17.3 The Customer acknowledges and agrees that exclusive use of internet peer-to-peer file exchanges may cause network congestion and performance deterioration. Therefore Exetel has a right to from time to time and at any time limit the Customer's internet bandwidth available for peer-to-peer file exchanges if Exetel (at its sole discretion) decides that not to do so will be detrimental to the overall efficiency of the Exetel network or a supplier's network used to provide the Service.
Taken from : http://www.exetel.com.au/a_terms_conditions.php

If your connection has major throughput issues and you are getting slow speeds to the Exetel network, I am more than happy to investigate for you.

As peer-to-peer transfer rates depend on a huge number of things, I cannot possibly investigate this issue much further than I already have.

Exetel shape the amount of Peer-to-Peer traffic across the network as a whole, there is no individual shaping applied to services for this protocol.

I am not saying this as a polite way to say 'tough' in regards to your problems- you just need to realise that peer-to-peer transfers are not ideal for speeds at times, due to a number of different things both within Exetel's direct control, and outside of it. As I previously posted, send an email to resolution@exetel.com.au and I may be able to assist you further.

Dylan

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