CORE NETWORK ROUTING UPGRADE @7:30AM - 8:30AM SEP 5

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JingW
Posts: 70
Joined: Wed Sep 19, 2007 3:40 pm

CORE NETWORK ROUTING UPGRADE @7:30AM - 8:30AM SEP 5

Post by JingW » Thu Sep 04, 2008 4:56 pm

Event
============

The Core network routing needs to be upgraded


Duration
==============

From 7:30AM to 8:30AM Sep 5

Impact
===============
Any routing issue after this change, please report here.

vk3xem
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Re: CORE NETWORK ROUTING UPGRADE  @7:30am - 8:30am Sep 5

Post by vk3xem » Thu Sep 04, 2008 5:00 pm

Is it Sep 5 or Sep 9 this is happening? You have put two different dates in your post.

The spaces between every character in you post makes it very hard to read, it has the effect in the Subject title though.

Gidget
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Re: CORE NETWORK ROUTING UPGRADE  @7:30am - 8:30am Sep 5

Post by Gidget » Thu Sep 04, 2008 6:52 pm

5 September is correct.

Gidget
Log a fault ticket here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
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JingW
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Joined: Wed Sep 19, 2007 3:40 pm

Re: CORE NETWORK ROUTING UPGRADE  @7:30am - 8:30am Sep 5

Post by JingW » Fri Sep 05, 2008 8:17 am

This work has been completed without incident.

Please report any routing problem here.

shane42
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Joined: Thu Jul 03, 2008 2:45 pm
Location: Brisbane

Re: CORE NETWORK ROUTING UPGRADE  @7:30am - 8:30am Sep 5

Post by shane42 » Fri Sep 05, 2008 9:22 am

I am not sure if it is a router problem or not but I had to reboot 4 times in the last hour as I lost Internet connectivity. ADSL Light remained on, status states connected but unable to access any sites. Page will not load or freezes at about 25 - 50%. A reboot seems to fix the problem albeit only temporarily.

JingW
Posts: 70
Joined: Wed Sep 19, 2007 3:40 pm

Re: CORE NETWORK ROUTING UPGRADE  @7:30am - 8:30am Sep 5

Post by JingW » Fri Sep 05, 2008 10:10 am

shane42 wrote:I am not sure if it is a router problem or not but I had to reboot 4 times in the last hour as I lost Internet connectivity. ADSL Light remained on, status states connected but unable to access any sites. Page will not load or freezes at about 25 - 50%. A reboot seems to fix the problem albeit only temporarily.
Please PM me your service number.

Franpa
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Re: CORE NETWORK ROUTING UPGRADE  @7:30am - 8:30am Sep 5

Post by Franpa » Fri Sep 05, 2008 1:09 pm

You should remove the spaces between each letter next time, very hard to read. kinda gives me a headache trying to read it.

JingW
Posts: 70
Joined: Wed Sep 19, 2007 3:40 pm

Re: CORE NETWORK ROUTING UPGRADE  @7:30am - 8:30am Sep 5

Post by JingW » Fri Sep 05, 2008 4:21 pm

shane42 wrote:I am not sure if it is a router problem or not but I had to reboot 4 times in the last hour as I lost Internet connectivity. ADSL Light remained on, status states connected but unable to access any sites. Page will not load or freezes at about 25 - 50%. A reboot seems to fix the problem albeit only temporarily.
I have checked your service, it does not seem to be a routing issue.

I will ask our support team to help you further for the drop out problem.

shane42
Posts: 2
Joined: Thu Jul 03, 2008 2:45 pm
Location: Brisbane

Re: CORE NETWORK ROUTING UPGRADE @7:30AM - 8:30AM SEP 5

Post by shane42 » Fri Sep 05, 2008 4:49 pm

Thank you JingW, your prompt reply and help is much appreciated...

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