NF dsl2 question

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lkml2000
Posts: 74
Joined: Mon Feb 14, 2005 9:31 pm

NF dsl2 question

Post by lkml2000 » Sat Aug 08, 2009 11:16 pm

My current plan is an old 12G ADSL2+ bundle plan and has a VOIP DID number- mainly for international calls.

If I switch to NF/DSL2(Full), could I still keep the number?
Would there be extra charges to keep the DID?

CoreyPlover
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Re: NF dsl2 question

Post by CoreyPlover » Sun Aug 09, 2009 1:54 pm

lkml2000 wrote:My current plan is an old 12G ADSL2+ bundle plan and has a VOIP DID number- mainly for international calls.

If I switch to NF/DSL2(Full), could I still keep the number?
Would there be extra charges to keep the DID?
As your plan stays bundled, on Optus infrastructure, you keep the bundled PSTN number. Also, the VOIP DID can be migrated across to the new service. So regardless of what you mean by "could I still keep the number" the answer is yes.

NF plans do not include DIDs though, so I suspect there would be an extra VOIP / DID charge.

I will forward this thread on to an Exetel engineer to confirm the charges and the process

lkml2000
Posts: 74
Joined: Mon Feb 14, 2005 9:31 pm

Re: NF dsl2 question

Post by lkml2000 » Mon Aug 10, 2009 12:52 pm

Sorry for the confussion.

My question is about the VOIP DID number, not the PSTN number.

Thanks

thejeg

Re: NF dsl2 question

Post by thejeg » Tue Aug 11, 2009 1:22 pm

Hey lkml2000,
lkml2000 wrote:Sorry for the confussion.

My question is about the VOIP DID number, not the PSTN number.

Thanks
Please note that NF or "No Frill" plans are provided with the lowest cost possible, hence are not providing a free VOIP DID number / free VOIP calls. This is applicable for the existing customers who would like to change there service from an old plan to a new "No Frill" Plan.

In a nut shell.
1. There will be $5.00 charge per month for the VOIP DID number.
2. No local / national calls will be free (i.e. you will have to pay for the calls you make)

Cheers,
Tj :)

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