Revised/New ADSL1 Plans

[ForumAdmin]

As foreshadowed back in March when we signed new IP and other supply contracts we said we would pass on the benefits of those cost savings to our customers when they 'flowed through' to Exetel. It has taken us a month or two for those financial advantages to flow through but they are now 'delivered' and new ADSL plans will become available from 1st September 2009:

Plan Name Speed ACTIVATION* MONTHLY PEAK OFF PEAK EXCESS CONTRACT

TL – ZA 256/64 $95.00 $30.00 5 GB 60 GB $3.00 6 MONTHS
TL – AA 512/128 $95.00 $35.00 5 GB 60 GB $3.00 6 MONTHS
TL – AB 512/128 $95.00 $40.00 10 GB 60 GB $3.00 6 MONTHS
TL – BA 1500/256 $95.00 $45.00 10 GB 60 GB $3.00 6 MONTHS
TL – BB 1500/256 $95.00 $55.00 25 GB 60 GB $3.00 6 MONTHS
TL – BC 1500/256 $95.00 $65.00 45 GB 60 GB $3.00 6 MONTHS
TL – CA 8192/384 $95.00 $75.00 15 GB 60 GB $3.00 6 MONTHS
TL – CB 8192/384 $95.00 $85.00 30 GB 60 GB $3.00 6 MONTHS
TL – CC 8I92/384 $95.00 $100.00 45 GB 60 GB $3.00 6 MONTHS
TL – CD 8I92/384 $95.00 $120.00 60 GB 60 GB $3.00 6 MONTHS

You will notice that we have retained the current plans at lower monthly charges and/or increased peak down load allowances and added some additional plan optiions.

No current user of the current plans need take any action to obtain the advantages of the lower prices and/or increased allowances - they will automatically be adjusted in your favour on your September bill.

Revisions and additions to the ADSL2 and No Frills plans will be published later this month.

[Ravenous]

Plan Name Speed ACTIVATION* MONTHLY PEAK OFF PEAK EXCESS CONTRACT

TL – BA 1500/256 $95.00 $45.00 10 GB 60 GB $3.00 6 MONTHS
TL – BB 1500/256 $95.00 $45.00 25 GB 60 GB $3.00 6 MONTHS

Is this correct?

[CoreyPlover]

I suspect that TL-BB should be $50/month so as to match the current price of TL-BB plans but give increased quota as the other TL-AA, TL-BA and TL-CA do.

Current TL-CB plan holders don't seem to have benefited from extra quota or lower cost though.

[ForumAdmin]

Plan Name Speed ACTIVATION* MONTHLY PEAK OFF PEAK EXCESS CONTRACT

TL – BA 1500/256 $95.00 $45.00 10 GB 60 GB $3.00 6 MONTHS
TL – BB 1500/256 $95.00 $45.00 25 GB 60 GB $3.00 6 MONTHS

Is this correct?

No - I have corrected it.

[D0R0THY]

Hi, I'm a fairly new customer on the PAYU/1500 plan. What would be the additional cost to upgrade to the new BA plan? Would the revised plan still include free VOIP and other extras currently enjoyed on current plan?

Thank you.

[ryanb]

Why do the 8mbit plans seem to lose value as peak quota is increased?

$75.00 15 GB
$85.00 30 GB (extra $10 for 15gb)
$100.00 45 GB (extra $15 for 15gb)
$120.00 60 GB (extra $20 for 15gb)

[ForumAdmin]

Hi, I'm a fairly new customer on the PAYU/1500 plan. What would be the additional cost to upgrade to the new BA plan? Would the revised plan still include free VOIP and other extras currently enjoyed on current plan?

Thank you.

It includes all the current add ons.

As it is the same speed there is no cost to change plans.

[David R]

Wooaahh Nice plan revisions in time for September!

FIRST +2 hours added O/Peak-in-Afternoon time 'token,' NOW $avings & Pumped Quotas .~-awwesome~-.

I look forward to locking 105 !GB total on TL – BC/1.5 Mbit -($65.00)- when updated - thaanks eXeTeL !

[LordS]

TL-CB looks like it hasn't changed?

[corowakid]

Thanks for the advice on new plans. I live in a small country town, and have persuaded a number of my friends to change to Exetel over recent times. We're mostly seniors, and I'm sure there will be questions from them on how/if they can make changes to their current plan(s).

I understand that existing customers will automatically be moved over to the new rates, but what if:

they want to change their current plan to a higher plan. Is there a change fee?

they want to downsize from their current plan (seniors are always aware of cost!) - is this offered, and is there a fee?

As a long term customer I've always found Exetel to be a great supplier - my few problems have been addressed promptly and efficiently. With this consideration they are sure to grow in users' estimation.

I'd appreciate any advice on the above. Thanks

[beatmag]

TL-CB looks like it hasn't changed?

thats exactly what I thought.
does that mean TL-CB has no change?

[CoreyPlover]

Why do the 8mbit plans seem to lose value as peak quota is increased?

$75.00 15 GB
$85.00 30 GB (extra $10 for 15gb)
$100.00 45 GB (extra $15 for 15gb)
$120.00 60 GB (extra $20 for 15gb)

Probably user behaviour. Low usage users are not likely to exhaust the full quota. Therefore 15GB or 30GB can be provided at lower costs since on average, say, only 50% is utilised in aggregate. But high usage users are very likely to eek out the last MB of quota, so 45GB, 60GB plans "cost" more to provide per GB.

they want to change their current plan to a higher plan. Is there a change fee?
they want to downsize from their current plan (seniors are always aware of cost!) - is this offered, and is there a fee?

Users can change plans at will (with the request coming into effect at the start of the following month) via the user facilities but there is a "speed change" fee any time the ADSL line rate changes from 512kbps -> 1.5Mbps -> 8Mbps

[ticky]

TL – BA 1500/256 $95.00 $45.00 10 GB 60 GB $3.00 6 MONTHS

WTF
Saving $10 but I lose 2gb from peak?? After cutting my off-peak time I need all the peak I can get!!

[crider]

TL – BA 1500/256 $95.00 $45.00 10 GB 60 GB $3.00 6 MONTHS

WTF
Saving $10 but I lose 2gb from peak?? After cutting my off-peak time I need all the peak I can get!!

Pay the same and pick up 10Gb+.

[davidotas]

I see these seem to be available now, but it says from September, I have to sign up now because I'm moving house on Friday, so what does from September mean when they're all up right now for selection? What will happen when I try to move my connection, will it not be available until September 1st?