Churn Notification to Old ISP

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Churn Notification to Old ISP

Post by amilgate » Tue Aug 11, 2009 1:53 pm

I have recently churned my Naked ADSL2 connection to Exetel.
Does Exetel notify the old (loosing) ISP of the churn when churning a Naked ADSL2 connection?
The reason I ask is that my old ISP has not received notification of the churn and want me to use their standard form to cancel the account should I wish to, which incurs a $65 disconnection fee.


Martin V
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Re: Churn Notification to Old ISP

Post by Martin V » Tue Aug 11, 2009 5:11 pm

It would be best to contact them to get it canceled.
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