Churn Notification to Old ISP

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amilgate
Posts: 5
Joined: Tue Aug 04, 2009 7:37 pm

Churn Notification to Old ISP

Post by amilgate » Tue Aug 11, 2009 1:53 pm

Hi,
I have recently churned my Naked ADSL2 connection to Exetel.
Does Exetel notify the old (loosing) ISP of the churn when churning a Naked ADSL2 connection?
The reason I ask is that my old ISP has not received notification of the churn and want me to use their standard form to cancel the account should I wish to, which incurs a $65 disconnection fee.

Thanks.

Martin V
Exetel Staff
Posts: 464
Joined: Wed Nov 08, 2006 12:38 pm
Location: Sydney where else :P

Re: Churn Notification to Old ISP

Post by Martin V » Tue Aug 11, 2009 5:11 pm

It would be best to contact them to get it canceled.
Martin
eXeTeL Support

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