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ADSL2 Plan Changes

Posted: Tue Apr 20, 2010 12:24 pm
by ForumAdmin
We will be changing some parameters of the CURRENT ADSL2 plans and the changes will be back dated to April 1st.

These changes do NOT apply to non-current ADSL2 plans.

The changes are:

1) All plans will have their peak time download allowance increased.

2) All plans will be changed from having an excess charge if a user exceeds their peak period allowance to shaping to 512 kbps down - the shaping period will be 50% of the plan's peak period after which the service will be suspended for the balance of the month unless the customer elects to move to the next plan up.

3) The unlimited off peak period remains as it is.

The changes will be reflected on the web pages and user facilities by COB today and apply from 1st April 2010 in terms of download allowances - and from 1st May in terms of shaping options..

Re: ADSL2 Plan Changes

Posted: Tue Apr 20, 2010 12:46 pm
by kogi
ForumAdmin wrote:
3) The unlimited off peak period remains as it is.
Can you tell us how much we can download until we get kicked off exetel?

Re: ADSL2 Plan Changes

Posted: Tue Apr 20, 2010 12:53 pm
by danioj
Thank you for the update guys.
1) All plans will have their peak time download allowance increased.
Can you tell us by what % our peak download allowance will increase?

Re: ADSL2 Plan Changes

Posted: Tue Apr 20, 2010 12:58 pm
by bluefizzer
when are we going to be told the amount plans are increased, is there going to be an option to keep the excess charges at all?

Re: ADSL2 Plan Changes

Posted: Tue Apr 20, 2010 12:59 pm
by Ravenous
Another positive development. Thank you.

Speaking for myself, I would prefer to pay $0.50 per GB to maintain full ADSL2 speed. Could there be a 'Data Pack' option for those who like to maintain their full speed post-quota (e.g. $5 per +10GB)?

Re: ADSL2 Plan Changes

Posted: Tue Apr 20, 2010 1:00 pm
by foziebear69
Does this also change for those of us that are on the old plans im on NAK2A plan

or does it only apply to the current plans, and will we ever get back the 2 hours of downloading off peak that we lost last year

Foz

Re: ADSL2 Plan Changes

Posted: Tue Apr 20, 2010 1:04 pm
by Affinity
As much as I love the 512 shaping for downloads, there _needs_ to be an option to allow full speeds with pay for data blocks at least, if not just excess at 50c / GB.

I take it that uploads are not going to be similarly effected, please advise thanks.

Re: ADSL2 Plan Changes

Posted: Tue Apr 20, 2010 1:09 pm
by Affinity
ForumAdmin wrote:The changes will be reflected on the web pages and user facilities by COB today and apply from 1st April 2010.
1st April ??????

Re: ADSL2 Plan Changes

Posted: Tue Apr 20, 2010 1:13 pm
by ForumAdmin
Affinity wrote:As much as I love the 512 shaping for downloads, there _needs_ to be an option to allow full speeds with pay for data blocks at least, if not just excess at 50c / GB.

I take it that uploads are not going to be similarly effected, please advise thanks.
We could do that.

Re: ADSL2 Plan Changes

Posted: Tue Apr 20, 2010 1:14 pm
by ForumAdmin
Affinity wrote:
ForumAdmin wrote:The changes will be reflected on the web pages and user facilities by COB today and apply from 1st April 2010.
1st April ??????
What don't you understand?

Re: ADSL2 Plan Changes

Posted: Tue Apr 20, 2010 1:14 pm
by ForumAdmin
Affinity wrote:As much as I love the 512 shaping for downloads, there _needs_ to be an option to allow full speeds with pay for data blocks at least, if not just excess at 50c / GB.

I take it that uploads are not going to be similarly effected, please advise thanks.
No change to uploads

Re: ADSL2 Plan Changes

Posted: Tue Apr 20, 2010 1:15 pm
by ForumAdmin
foziebear69 wrote:Does this also change for those of us that are on the old plans im on NAK2A plan

or does it only apply to the current plans, and will we ever get back the 2 hours of downloading off peak that we lost last year

Foz
It applies to the plans listed on the web site.

Re: ADSL2 Plan Changes

Posted: Tue Apr 20, 2010 1:15 pm
by Edwin
ForumAdmin wrote:2) All plans will be changed from having an excess charge if a user exceeds their peak period allowance to shaping to 512 kbps down
Will there be an option to choose to be charged for excess downloads and no shaping?

Re: ADSL2 Plan Changes

Posted: Tue Apr 20, 2010 1:17 pm
by ForumAdmin
kogi wrote:
ForumAdmin wrote:
3) The unlimited off peak period remains as it is.
Can you tell us how much we can download until we get kicked off exetel?
Read the terms and conditions of your contract.

Re: ADSL2 Plan Changes

Posted: Tue Apr 20, 2010 1:17 pm
by ForumAdmin
danioj wrote:Thank you for the update guys.
1) All plans will have their peak time download allowance increased.
Can you tell us by what % our peak download allowance will increase?
It will be up by the end of the day.