Unplanned Outage - Telstra -QLD - ADSL 13 Dec

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Chalin
Exetel Staff
Posts: 29
Joined: Mon Jul 11, 2011 8:50 am
Location: Colombo

Unplanned Outage - Telstra -QLD - ADSL 13 Dec

Post by Chalin » Wed Dec 14, 2011 9:01 am

Event

There is an unplanned outage of Telstra QLD - ADSL


Impact

Some services connected to QLD - AIRLIE BEACH - may experience a temporary disruption to their ADSL service. [NoSync]

Current Status

Estimated Time of Resolution (ETR) is set for : close of business tomorrow - 15/12/2011

TheSchmuck
Posts: 2
Joined: Tue Jul 24, 2007 7:12 pm
Location: Airlie Beach, Queensland

Re: Unplanned Outage - Telstra -QLD - ADSL 13 Dec

Post by TheSchmuck » Wed Dec 14, 2011 10:47 am

Thank-you for the update.

Out of curiosity, is this an issue with Telstra's infrastructure, or something (such as authentication hardware) at your POP? Was it related to the massive lightning storm that rolled through yesterday?

Currently I'm getting sync, but not able to authenticate with PPPoE

Regards

Daniel

EroshanJ

Re: Unplanned Outage - Telstra -QLD - ADSL 13 Dec

Post by EroshanJ » Wed Dec 14, 2011 7:59 pm

TheSchmuck wrote:
Out of curiosity, is this an issue with Telstra's infrastructure, or something (such as authentication hardware) at your POP? Was it related to the massive lightning storm that rolled through yesterday?

Currently I'm getting sync, but not able to authenticate with PPPoE
Hi TheSchmuck,

This outage is carrier related and we do not have details regarding the root cause for this unplanned outage as yet.

I can have a look into your service if you could pm your service number, so I can confirm whether you are affected by this outage.

Cheers!

NIrmitha
Exetel Staff
Posts: 197
Joined: Wed Jan 06, 2010 1:05 pm

Re: Unplanned Outage - Telstra -QLD - ADSL 13 Dec

Post by NIrmitha » Thu Dec 15, 2011 9:27 am

Hi All,

Please be informed that this outage has been resolved now.

Regards.

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