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Unplanned Outage - Telstra -QLD - ADSL 13 Dec

Posted: Wed Dec 14, 2011 9:01 am
by Chalin
Event

There is an unplanned outage of Telstra QLD - ADSL


Impact

Some services connected to QLD - AIRLIE BEACH - may experience a temporary disruption to their ADSL service. [NoSync]

Current Status

Estimated Time of Resolution (ETR) is set for : close of business tomorrow - 15/12/2011

Re: Unplanned Outage - Telstra -QLD - ADSL 13 Dec

Posted: Wed Dec 14, 2011 10:47 am
by TheSchmuck
Thank-you for the update.

Out of curiosity, is this an issue with Telstra's infrastructure, or something (such as authentication hardware) at your POP? Was it related to the massive lightning storm that rolled through yesterday?

Currently I'm getting sync, but not able to authenticate with PPPoE

Regards

Daniel

Re: Unplanned Outage - Telstra -QLD - ADSL 13 Dec

Posted: Wed Dec 14, 2011 7:59 pm
by EroshanJ
TheSchmuck wrote:
Out of curiosity, is this an issue with Telstra's infrastructure, or something (such as authentication hardware) at your POP? Was it related to the massive lightning storm that rolled through yesterday?

Currently I'm getting sync, but not able to authenticate with PPPoE
Hi TheSchmuck,

This outage is carrier related and we do not have details regarding the root cause for this unplanned outage as yet.

I can have a look into your service if you could pm your service number, so I can confirm whether you are affected by this outage.

Cheers!

Re: Unplanned Outage - Telstra -QLD - ADSL 13 Dec

Posted: Thu Dec 15, 2011 9:27 am
by NIrmitha
Hi All,

Please be informed that this outage has been resolved now.

Regards.