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Unplanned Outage 17/10/12 - Sydney CBD outage

Posted: Wed Oct 17, 2012 1:42 pm
by richardk
Event

We are currently experiencing technical issues with Metro ethernet services located in the Sydney CBD.

Impact

Customers may either experience intermittent or no service.

There is currently no ETR. Any further updates will be posted here.

Re: Unplanned Outage 17/10/12 - Sydney CBD outage

Posted: Wed Oct 17, 2012 1:51 pm
by richardk
Our supplier has confirmed that a transmission node has failed within their network.
We have been advised that AAPT field ops are on the way to rectify the issue.

Re: Unplanned Outage 17/10/12 - Sydney CBD outage

Posted: Wed Oct 17, 2012 3:22 pm
by richardk
We have been advised that our supplier that the outage was caused by faulty hardware.
The hardware has now been replaced and services should be restored.