Unplanned ADSL outage - REDBANK, QLD – Restored

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kushanw
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Location: Australia

Unplanned ADSL outage - REDBANK, QLD – Restored

Post by kushanw » Wed Sep 11, 2013 11:45 am

Event Notification

Location Affected: REDBANK, QLD
Event Start Time: 11/09/13 09:46 AEST

Products Impacted - ADSL

Additional Information:
Most customers in the above mentioned area may experience connectivity issues.
Root cause is still being investigated.

Number of Services Impacted - Unknown

ETR:
Our wholesale supplier is unable to provide us with an estimated time of resolution.


Exetel apologizes for any inconvenience this may have caused.

AyeshaW
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Location: Sydney, Australia

Re: Unplanned ADSL outage - REDBANK, QLD – In progress

Post by AyeshaW » Thu Sep 12, 2013 12:25 pm

UPDATE

Our wholesale supplier advises that the outage is still ongoing and is being investigated.

ETR - 16/09 close of business

Exetel apologizes for any inconvenience this may have caused.

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angelos
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Location: Australia

Re: Unplanned ADSL outage - REDBANK, QLD – In progress

Post by angelos » Thu Sep 12, 2013 9:16 pm

Update

This Outage is still on going and the ETR still remains the same for 16/09 close of business.

Apologies for the inconvenience caused.

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LodumS
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Re: Unplanned ADSL outage - REDBANK, QLD – In progress

Post by LodumS » Fri Sep 13, 2013 8:59 am

Update

Our wholesale supplier advises that the outage is still ongoing and is being investigated.

ETR - 16/09 close of business

Apologies for the inconvenience caused.

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angelos
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Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Unplanned ADSL outage - REDBANK, QLD – In progress

Post by angelos » Fri Sep 13, 2013 10:24 pm

Update

This Outage is still ongoing.

ETR is still the same for 16/09 and our Wholesale Supplier technicians are looking into the matter.

Apologies for the inconvenience caused.

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LodumS
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Re: Unplanned ADSL outage - REDBANK, QLD – RESTORED

Post by LodumS » Sat Sep 14, 2013 9:59 am

UPDATE

Outage status : Restored

Exetel apologizes for any inconvenience this may have caused.

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