Unplanned ADSL Outage - NSW - CULBURRA BEACH - In progress

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Amila Fernando
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Location: Australia

Unplanned ADSL Outage - NSW - CULBURRA BEACH - In progress

Post by Amila Fernando » Sun Sep 15, 2013 1:26 pm

Event Notification

Location Affected: CULBURRA BEACH, NSW
Event Start Time: 14/09/2023 10.20am

Products Impacted - ADSL

Additional Information:

Most customers in the above mentioned area may experience connectivity issues.
Root cause still being investigated.

Number of Services Impacted - Unknown

Estimated Time of Resolution - 17/09 Close of Business

Exetel apologizes for any inconvenience this may have caused.
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)

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LodumS
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Location: Sydney

Unplanned ADSL Outage - NSW - CULBURRA BEACH - In progress

Post by LodumS » Mon Sep 16, 2013 9:33 am

Update

Our wholesale supplier advises that the outage is still ongoing and is being investigated.

ETR - 17/09 close of business

Apologies for the inconvenience caused.

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Arshad Hassim
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Posts: 143
Joined: Mon Jun 25, 2012 3:53 pm
Location: Australia

Re: Unplanned ADSL Outage - NSW - CULBURRA BEACH - In progre

Post by Arshad Hassim » Mon Sep 16, 2013 10:02 pm

UPDATE

Our wholesale supplier advises that the outage is still ongoing and is being investigated.

ETR - 17/09 close of business

Apologies for the inconvenience caused.

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kushanw
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Joined: Sun Jun 03, 2012 5:18 pm
Location: Australia

Re: Unplanned ADSL Outage - NSW - CULBURRA BEACH - Restored

Post by kushanw » Tue Sep 17, 2013 10:58 am

UPDATE

Our supplier advises that the outage has been restored.

Restore Time: 16/09/2013 08:31 AEST
Root cause: Equipment failure

Exetel apologizes for any inconvenience this may have caused.

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