Unplanned ADSL outage - ELIZABETH WEST, SA – In progress

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kushanw
Exetel Staff
Posts: 171
Joined: Sun Jun 03, 2012 5:18 pm
Location: Australia

Unplanned ADSL outage - ELIZABETH WEST, SA – In progress

Post by kushanw » Tue Sep 24, 2013 12:56 pm

Event Notification

Location Affected: ELIZABETH WEST, SA
Event Start Time: 24/09/2013

Products Impacted - ADSL

Additional Information:
Most customers in the above mentioned area may experience connectivity issues.
Root cause is a hardware failure.

Number of Services Impacted - Unknown

ETR: 27/09 Close of Business

Exetel apologizes for any inconvenience this may have caused.

angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Unplanned ADSL outage - ELIZABETH WEST, SA – In progress

Post by angelos » Tue Sep 24, 2013 11:22 pm

Update

Our wholesale supplier advised that the outage will be is still ongoing and the ETR remains the same as mentioned before.

ETR : 27/09 close of business

Apologies for the inconvenience caused.

LodumS
Exetel Staff
Posts: 132
Joined: Fri Jun 14, 2013 6:01 pm
Location: Sydney

Re: Unplanned ADSL outage - ELIZABETH WEST, SA – In progress

Post by LodumS » Wed Sep 25, 2013 9:03 am

Update

Our wholesale supplier advised that the outage is still ongoing and the ETR remains the same as mentioned before.

ETR : 27/09/2013 close of business

Apologies for the inconvenience caused.

Amila Fernando
Forum Admin
Posts: 372
Joined: Tue Jul 06, 2010 11:59 am
Location: Australia

Re: Unplanned ADSL outage - ELIZABETH WEST, SA – Resolved

Post by Amila Fernando » Thu Sep 26, 2013 11:58 am

Update

This outage has been restored.

Exetel apologizes for any inconvenience caused.
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)

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