Emergency Network Maintenance 9th Oct 04:00 - 07:00AM AEDT

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devenx
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Emergency Network Maintenance 9th Oct 04:00 - 07:00AM AEDT

Post by devenx » Thu Oct 03, 2013 5:27 pm

Event:

Our carrier will be conducting an emergency network change to increase network capacity.

Impact:

During the window, some fibre services may experience 10 minutes service disruption.

All work is expected to be completed by 6:45AM.
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devenx
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Re: Emergency Network Maintenance 9th Oct 04:00 - 07:00AM AE

Post by devenx » Wed Oct 09, 2013 2:16 pm

The work has been done without any incident.
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thomashouseman
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Re: Emergency Network Maintenance 9th Oct 04:00 - 07:00AM AE

Post by thomashouseman » Mon Oct 21, 2013 11:31 am

Why did I get the email for this outage just 9 minutes ago?
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thomashouseman
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Re: Emergency Network Maintenance 9th Oct 04:00 - 07:00AM AE

Post by thomashouseman » Mon Oct 21, 2013 12:21 pm

And another one 5 min ago... why is Exetel now spamming me about outdated outages? :D

T.
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Surfn Chick
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Re: Emergency Network Maintenance 9th Oct 04:00 - 07:00AM AE

Post by Surfn Chick » Mon Oct 21, 2013 12:31 pm

Yes I was wondering why I have received this outdated announcement as well. Interestingly, it is in the archived threads??????
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Surfn Chick
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Re: Emergency Network Maintenance 9th Oct 04:00 - 07:00AM AE

Post by Surfn Chick » Mon Oct 21, 2013 1:43 pm

Come on Exetel. Now I have received a second email about the same outage that was on 9 October.

Please advise immediately is there to be an outage at all???????
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CLoSeR
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Re: Emergency Network Maintenance 9th Oct 04:00 - 07:00AM AE

Post by CLoSeR » Mon Oct 21, 2013 1:58 pm

Same here.. two emails received.
Need to log a fault ticket? Go here: https://helpdesk.exetel.com.au/
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stevecJ
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Re: Emergency Network Maintenance 9th Oct 04:00 - 07:00AM AE

Post by stevecJ » Mon Oct 21, 2013 3:02 pm

Hi,

We have already prompted the sys admins and currently this is being looked in to.
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)

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Exetel Support Portal
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Wartai
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Re: Emergency Network Maintenance 9th Oct 04:00 - 07:00AM AE

Post by Wartai » Mon Oct 21, 2013 8:29 pm

Yea, this is my first email I have had from Exetel since August, and just got this email today too...
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