Unplanned ADSL Outage - Redlynch, QLD- Restored

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LodumS
Exetel Staff
Posts: 132
Joined: Fri Jun 14, 2013 6:01 pm
Location: Sydney

Unplanned ADSL Outage - Redlynch, QLD- Restored

Post by LodumS » Wed Oct 23, 2013 8:19 pm

Event Notification

Location Affected: Redlynch, QLD

Event Start Time: 23/10/2013 at 02:20:00 EST

Products Impacted : ADSL

Additional Information: Most services will have No Sync issues in the above mentioned area.

Root cause : Hardware Failure at the exchange.

Number of Services Impacted : Unknown

ETR : No ETR at the moment

Exetel apologies for any inconvenience this may have caused.
Last edited by LodumS on Thu Oct 24, 2013 11:05 pm, edited 1 time in total.

devindag
Exetel Staff
Posts: 487
Joined: Mon Jun 25, 2012 4:08 pm
Location: Australia

Re: Unplanned ADSL Outage - Redlynch, QLD- In Progress

Post by devindag » Thu Oct 24, 2013 11:38 am

UPDATE

Issue is still ongoing. No ETR yet.

Exetel apologize for the inconvenience caused.

aroshak
Exetel Staff
Posts: 175
Joined: Thu Sep 06, 2012 1:24 pm
Location: Australia

Re: Unplanned ADSL Outage - Redlynch, QLD- Restored

Post by aroshak » Thu Oct 24, 2013 10:59 pm

UPDATE

This outage has been restored.

Root Cause :Hardware Frailer

Exetel apologizes for any inconvenience caused.

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