Unplanned Outage - DATA/ADSL/Fibre - QLD

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asankag
Exetel Staff
Posts: 77
Joined: Tue Jun 12, 2012 3:22 pm
Location: Sydney

Unplanned Outage - DATA/ADSL/Fibre - QLD

Post by asankag » Tue Apr 29, 2014 9:01 am

Event Notification

Location Affected: QLD

Event Start Time: 29-04-2014 04:10 AEST

Products Impacted: DATA(SHDSL/EOC/Fibre) / ADSL / Fibre

Additional Information:
Some customers (Residential & Corporate) in the above mentioned area may experience connectivity issues.
Root cause still being investigated.

Number of Services Impacted: Unknown

ETR : No ETR available at this stage.

Exetel apologizes for any inconvenience this may have caused.
---
Regards,
Asanka | L2 - VoIP Engineer

James
Exetel Staff
Posts: 1985
Joined: Mon May 09, 2005 10:27 pm

Re: Unplanned Outage - DATA/ADSL/Fibre - QLD

Post by James » Tue Apr 29, 2014 9:51 am

Corporate services impacted are customers using Optus SHDSL/EoC/Fibre services, and some new Telstra services.

thuthimal
Exetel Staff
Posts: 32
Joined: Mon Sep 05, 2011 4:06 pm
Location: Australia

Re: Unplanned Outage - DATA/ADSL/Fibre - QLD

Post by thuthimal » Tue Apr 29, 2014 10:06 am

Technicians has commenced work, We are expecting this issue to be fixed soon.

thuthimal
Exetel Staff
Posts: 32
Joined: Mon Sep 05, 2011 4:06 pm
Location: Australia

Re: Unplanned Outage - DATA/ADSL/Fibre - QLD

Post by thuthimal » Tue Apr 29, 2014 10:13 am

This issue is resolved now.

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