Unplanned ADSL Outage - Jandakot and Madina in WA

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Kaushalya
Exetel Staff
Posts: 264
Joined: Wed Jan 13, 2010 4:25 pm
Location: Australia

Unplanned ADSL Outage - Jandakot and Madina in WA

Post by Kaushalya » Tue Oct 14, 2014 4:59 pm

Event Notification

Location Affected: Jandakot and Madina in WA
Event Start Time: 14/10/2014 11:33 EST

Products Impacted - ADSL

Additional Information:
​Most customers in the above mentioned area may experience connectivity issues.
Root cause: Hardware failure

Number of Services Impacted - Unknown

ETR - Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

surinf
Exetel Staff
Posts: 190
Joined: Fri Nov 23, 2012 10:37 pm
Location: Australia

Re: Unplanned ADSL Outage - Jandakot and Madina in WA

Post by surinf » Tue Oct 14, 2014 8:07 pm

UPDATE

Our wholesale supplier advises that the outage is still ongoing and were unable to provide an ETR.

Exetel apologizes for any inconvenience this may have caused.

LodumS
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Posts: 132
Joined: Fri Jun 14, 2013 6:01 pm
Location: Sydney

Unplanned ADSL Outage - Jandakot and Madina in WA - Restored

Post by LodumS » Wed Oct 15, 2014 11:08 am

Update

This outage has now been restored.

Restored at 14.05 on 14/10/2014

Apologies for the inconvenience caused.

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