Unplanned PSTN outage - BLAKEHURST, NSW – Restored

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kushanw

Unplanned PSTN outage - BLAKEHURST, NSW – Restored

Post by kushanw » Thu Oct 16, 2014 10:59 pm

Event Notification

Location Affected: BLAKEHURST, NSW

Event Start Time: 15/10/2014

Products Impacted: PSTN

Additional Information: Some ​customers in the above mentioned area may experience no dial tone.

Root Cause: Cable Outage.

Number of Services Impacted: Unknown

ETR: 20/10/2014 7:00PM

Exetel apologizes for any inconvenience this may have caused.

devindag
Exetel Staff
Posts: 487
Joined: Mon Jun 25, 2012 4:08 pm
Location: Australia

Re: Unplanned PSTN outage - BLAKEHURST, NSW – In progress

Post by devindag » Fri Oct 17, 2014 11:20 am

UPDATE:

Outage is still ongoing.

ETR: 20/10/14 COB

Exetel apologizes for the inconvenience this may have caused.

devindag
Exetel Staff
Posts: 487
Joined: Mon Jun 25, 2012 4:08 pm
Location: Australia

Re: Unplanned PSTN outage - BLAKEHURST, NSW – In progress

Post by devindag » Sat Oct 18, 2014 9:05 am

UPDATE:

Outage is still ongoing.

ETR: 27/10/14 COB

Exetel apologizes for the inconvenience this may have caused.

Shukri
Exetel Staff
Posts: 284
Joined: Thu Sep 19, 2013 9:20 am
Location: Sydney

Re: Unplanned PSTN outage - BLAKEHURST, NSW – In progress

Post by Shukri » Sun Oct 19, 2014 12:38 pm

UPDATE:

Outage is still ongoing.

ETR: 27/10/14 COB

Exetel apologizes for the inconvenience this may have caused.

anurangaf
Exetel Staff
Posts: 152
Joined: Tue Jul 06, 2010 11:35 am
Location: Australia

Re: Unplanned PSTN outage - BLAKEHURST, NSW – In progress

Post by anurangaf » Mon Oct 20, 2014 12:06 pm

UPDATE:

Outage is still ongoing.

ETR: 27/10/14 COB

Exetel apologizes for the inconvenience this may have caused.

Kumudh
Exetel Staff
Posts: 374
Joined: Thu Sep 26, 2013 3:55 pm
Location: Australia

Re: Unplanned PSTN outage - BLAKEHURST, NSW – In progress

Post by Kumudh » Mon Oct 20, 2014 7:57 pm

UPDATE:

Outage is still ongoing.

ETR: 27/10/14 COB

Exetel apologizes for the inconvenience this may have caused.

devindag
Exetel Staff
Posts: 487
Joined: Mon Jun 25, 2012 4:08 pm
Location: Australia

Re: Unplanned PSTN outage - BLAKEHURST, NSW – In progress

Post by devindag » Tue Oct 21, 2014 3:37 pm

UPDATE:

Outage is still ongoing.

ETR: 27/10/14 COB

Exetel apologizes for the inconvenience this may have caused.

surinf

Re: Unplanned PSTN outage - BLAKEHURST, NSW – In progress

Post by surinf » Tue Oct 21, 2014 7:15 pm

UPDATE:

Outage is still ongoing.

ETR: 27/10/14 COB

Exetel apologizes for the inconvenience this may have caused.

Amila Fernando
Exetel Staff
Posts: 375
Joined: Tue Jul 06, 2010 11:59 am
Location: Australia

Re: Unplanned PSTN outage - BLAKEHURST, NSW – In progress

Post by Amila Fernando » Wed Oct 22, 2014 7:16 pm

UPDATE

- Issue is still being investigated.
- ETR: 27/10/2014 COB

Exetel apologizes for any inconvenience this may have caused.
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)

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surinf

Re: Unplanned PSTN outage - BLAKEHURST, NSW – Restored

Post by surinf » Thu Oct 23, 2014 8:22 pm

UPDATE

Our wholesale supplier informs that the outage has been restored.

Exetel apologizes for any inconvenience this may have caused.

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