Unplanned ADSL and PSTN outage - STRATHPINES, NSW – In progr

Old, inactive threads
Post Reply
devindag
Exetel Staff
Posts: 487
Joined: Mon Jun 25, 2012 4:08 pm
Location: Australia

Unplanned ADSL and PSTN outage - STRATHPINES, NSW – In progr

Post by devindag » Fri Oct 17, 2014 9:26 am

Event Notification

Location Affected: STRATHPINES, NSW
Event Start Time: 17-10-2014 08:33 AEST

Products Impacted: ADSL and Telephone

Additional Information:
Most customers in the above mentioned area may experience no dial tone and/or connectivity issues.

Root cause still being investigated.

Number of Services Impacted: Unknown

ETR
Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Unplanned ADSL and PSTN outage - STRATHPINES, NSW – In p

Post by angelos » Fri Oct 17, 2014 11:15 am

Update

The following areas have been confirmed to be a part of the same Outage.

Locations Affected : THE ENTRANCE, THE ENTRANCE NORTH & LONG JETTY NSW

devindag
Exetel Staff
Posts: 487
Joined: Mon Jun 25, 2012 4:08 pm
Location: Australia

Re: Unplanned ADSL and PSTN outage - STRATHPINES, NSW – In p

Post by devindag » Sat Oct 18, 2014 9:09 am

UPDATE:

Outage is still ongoing.

ETR: No ETR

Exetel apologizes for the inconvenience this may have caused.

Shukri
Exetel Staff
Posts: 284
Joined: Thu Sep 19, 2013 9:20 am
Location: Sydney

Re: Unplanned ADSL and PSTN outage - STRATHPINES, NSW – In p

Post by Shukri » Sun Oct 19, 2014 12:35 pm

UPDATE:

Outage is still ongoing.

ETR: No ETR

Exetel apologizes for the inconvenience this may have caused.

anurangaf
Exetel Staff
Posts: 152
Joined: Tue Jul 06, 2010 11:35 am
Location: Australia

Re: Unplanned ADSL and PSTN outage - STRATHPINES, NSW – In p

Post by anurangaf » Mon Oct 20, 2014 11:49 am

Update

This outage has now been restored.

Restored at 11:23 on 20/10

Apologies for the inconvenience caused.

Post Reply