Unplanned ADSL outage - WYNDHAM VALE, VIC - In Progress

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Kaushalya
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Posts: 269
Joined: Wed Jan 13, 2010 4:25 pm
Location: Australia

Unplanned ADSL outage - WYNDHAM VALE, VIC - In Progress

Post by Kaushalya » Sat Oct 18, 2014 2:13 pm

Event Notification

Location Affected: WYNDHAM VALE, VIC

Event Start Time: 17/10/2014 16:28 AEST

Products Impacted: ADSL

Additional Information:
​Most customers in the above mentioned area may experience connectivity issues.
Root cause: Hardware failure

Number of Services Impacted: Unknown

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Kaushalya
Exetel Staff
Posts: 269
Joined: Wed Jan 13, 2010 4:25 pm
Location: Australia

Re: Unplanned ADSL outage - WYNDHAM VALE, VIC - In Progress

Post by Kaushalya » Sat Oct 18, 2014 8:00 pm

Update

Outage is still ongoing.

There is no ETR at this stage.

Exetel apologizes for any inconvenience this may have caused.

Shukri
Exetel Staff
Posts: 284
Joined: Thu Sep 19, 2013 9:20 am
Location: Sydney

Re: Unplanned ADSL outage - WYNDHAM VALE, VIC - In Progress

Post by Shukri » Sun Oct 19, 2014 12:25 pm

Update

Outage is still ongoing.

There is no ETR at this stage.

Exetel apologizes for any inconvenience this may have caused.

anurangaf
Exetel Staff
Posts: 152
Joined: Tue Jul 06, 2010 11:35 am
Location: Australia

Re: Unplanned ADSL outage - WYNDHAM VALE, VIC - In Progress

Post by anurangaf » Mon Oct 20, 2014 12:20 pm

Update

Outage is still ongoing.

There is no ETR at this stage.

Exetel apologizes for any inconvenience this may have caused.

Kumudh
Exetel Staff
Posts: 374
Joined: Thu Sep 26, 2013 3:55 pm
Location: Australia

Re: Unplanned ADSL outage - WYNDHAM VALE, VIC - In Progress

Post by Kumudh » Mon Oct 20, 2014 7:55 pm

UPDATE:

Outage is still ongoing.

ETR: 21/10/14 COB

Exetel apologizes for the inconvenience this may have caused.

devindag
Exetel Staff
Posts: 487
Joined: Mon Jun 25, 2012 4:08 pm
Location: Australia

Re: Unplanned ADSL outage - WYNDHAM VALE, VIC - Restored

Post by devindag » Tue Oct 21, 2014 3:32 pm

UPDATE:

Outage is now restored.

Exetel apologizes for the inconvenience this may have caused.

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