Unplanned ADSL Outage - STAPYLTON, QLD - In Progress

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shehanw
Exetel Staff
Posts: 344
Joined: Mon Sep 16, 2013 8:36 pm
Location: Australia

Unplanned ADSL Outage - STAPYLTON, QLD - In Progress

Post by shehanw » Wed Oct 29, 2014 10:43 am

Event Notification

Location Affected: STAPYLTON, QLD

Event Start Time: 28/10/2014 18:45 EST

Products Impacted - ADSL

Additional Information:

Most customers in the above mentioned area may experience connectivity issues.
Root cause still being investigated.

Number of Services Impacted - Unknown

ETR - Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

surinf
Exetel Staff
Posts: 190
Joined: Fri Nov 23, 2012 10:37 pm
Location: Australia

Re: Unplanned ADSL Outage - STAPYLTON, QLD - In Progress

Post by surinf » Wed Oct 29, 2014 8:37 pm

UPDATE

- Issue is still being investigated.
- Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

LodumS
Exetel Staff
Posts: 132
Joined: Fri Jun 14, 2013 6:01 pm
Location: Sydney

Re: Unplanned ADSL Outage - STAPYLTON, QLD - In Progress

Post by LodumS » Thu Oct 30, 2014 11:23 am

UPDATE

Issue is still being investigated.

Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Sumudu D
Exetel Staff
Posts: 115
Joined: Sun Aug 25, 2013 6:24 pm
Location: Australia

Re: Unplanned ADSL Outage - STAPYLTON, QLD - Resolved

Post by Sumudu D » Thu Oct 30, 2014 10:41 pm

UPDATE

Our supplier confirms the outage have been resolved.

Exetel apologizes for any inconvenience this may have caused.

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