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Unplanned ADSL Outage - FLINDERS, NSW – In progress

Posted: Fri Nov 21, 2014 5:21 pm
by kushanw
Event Notification

Location Affected: FLINDERS, NSW

Event Start Time: 20-11-2014 22:09 AEST

Products Impacted: ADSL

Additional Information: Most customers in the above mentioned area may experience connectivity issues.

Root cause: Still being investigated.

Number of Services Impacted: Unknown

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL Outage - FLINDERS, NSW – In progress

Posted: Sat Nov 22, 2014 3:00 pm
by devindag
Update

This outage is still ongoing

Exetel apologize for the inconvenience caused.

Re: Unplanned ADSL Outage - FLINDERS, NSW – In progress

Posted: Sun Nov 23, 2014 4:29 pm
by altaafa
UPDATE

Issue is still being investigated.

Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL Outage - FLINDERS, NSW – Restored

Posted: Mon Nov 24, 2014 11:49 am
by devindag
UPDATE

Our wholesale supplier advise that the outage is now restored.

Exetel apologizes for any inconvenience this may have caused.