Unplanned ADSL outage - SPRINGWOOD, NSW - In Progress

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angelos
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Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Unplanned ADSL outage - SPRINGWOOD, NSW - In Progress

Post by angelos » Tue Nov 25, 2014 9:45 am

Event Notification

Location Affected: SPRINGWOOD, NSW

Event Start Time: 21-11-2014 03.38pm AEST

Products Impacted: ADSL

Additional Information:
Some customers in the above mentioned area may experience connectivity issues.

Root cause still being investigated.

Number of Services Impacted: Unknown

ETR:
Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

surinf

Re: Unplanned ADSL outage - SPRINGWOOD, NSW - In Progress

Post by surinf » Tue Nov 25, 2014 6:07 pm

UPDATE

Issue is still being investigated.

ETR: 25/11/14 CoB

Exetel apologizes for any inconvenience this may have caused.

devindag
Exetel Staff
Posts: 487
Joined: Mon Jun 25, 2012 4:08 pm
Location: Australia

Re: Unplanned ADSL outage - SPRINGWOOD, NSW - In Progress

Post by devindag » Wed Nov 26, 2014 11:52 am

UPDATE

Issue is still being investigated.

ETR: No ETR

Exetel apologizes for any inconvenience this may have caused.

Nathanael S
Exetel Staff
Posts: 131
Joined: Tue Oct 21, 2014 1:15 pm
Location: Sri Lanka

Re: Unplanned ADSL outage - SPRINGWOOD, NSW - In Progress

Post by Nathanael S » Thu Nov 27, 2014 1:34 pm

UPDATE

Issue is still being investigated.

ETR: No ETR

Exetel apologizes for any inconvenience this may have caused.

anurangaf
Exetel Staff
Posts: 153
Joined: Tue Jul 06, 2010 11:35 am
Location: Australia

Re: Unplanned ADSL outage - SPRINGWOOD, NSW - In Progress

Post by anurangaf » Fri Nov 28, 2014 4:40 pm

UPDATE

Outage is now restored

Exetel apologizes for any inconvenience this may have caused.

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