Page 1 of 1

Unplanned ADSL outage - CASTLE HILL, NSW - In Progress

Posted: Thu Nov 27, 2014 9:38 am
by LodumS
Event Notification

Location Affected: CASTLE HILL, NSW

Event Start Time: 25/11/2014 around 21:00 AEST

Products Impacted
: ADSL

Additional Information:
Some customers in the above mentioned area may experience connectivity issues.

Root cause still being investigated.

Number of Services Impacted: Unknown

ETR:
Our wholesale supplier estimate the issue will be resolved by 01/12/2014 close of business

Exetel apologize for the inconvenience caused.

Re: Unplanned ADSL outage - CASTLE HILL, NSW - In Progress

Posted: Fri Nov 28, 2014 4:45 pm
by anurangaf
UPDATE

Issue is still being investigated.

ETR: No ETR

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - CASTLE HILL, NSW - In Progress

Posted: Fri Nov 28, 2014 7:58 pm
by surinf
UPDATE

Issue is still being investigated.

ETR : No ETR

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - CASTLE HILL, NSW - In Progress

Posted: Sun Nov 30, 2014 5:41 pm
by aroshak
UPDATE

Issue is still being investigated.

ETR : 03/12/14

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - CASTLE HILL, NSW - In Progress

Posted: Mon Dec 01, 2014 5:43 pm
by stevecJ
UPDATE

Issue is still being investigated.

ETR : 03/12/14

Exetel apologize for any inconvenience this may have caused.

Re: Unplanned ADSL outage - CASTLE HILL, NSW - In Progress

Posted: Mon Dec 01, 2014 8:14 pm
by Kumudh
UPDATE

Issue is still being investigated.

ETR: 03/12/14 7:00PM

Exetel apologize for any inconvenience this may have caused.

Re: Unplanned ADSL outage - CASTLE HILL, NSW - In Progress

Posted: Tue Dec 02, 2014 4:01 pm
by aroshak
UPDATE

Issue is still being investigated.

ETR: 03/12/14 7:00PM

Exetel apologize for any inconvenience this may have caused.

Re: Unplanned ADSL outage - CASTLE HILL, NSW - In Progress

Posted: Tue Dec 02, 2014 7:59 pm
by Amila Fernando
UPDATE

- Issue is still being investigated.
- ETR - 03/12 Close of business

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - CASTLE HILL, NSW - In Progress

Posted: Wed Dec 03, 2014 11:17 am
by devindag
UPDATE

- Issue is still being investigated.
- ETR - 03/12 Close of business

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - CASTLE HILL, NSW - In Progress

Posted: Wed Dec 03, 2014 7:58 pm
by Imran.Hossen
Update

Kindly note that we are yet awaiting an update from the wholesale supplier, as the estimated time of restoration has expired.

We will have an update announced as soon as the wholesale supplier enables a new update.

Re: Unplanned ADSL outage - CASTLE HILL, NSW - In Progress

Posted: Thu Dec 04, 2014 12:08 pm
by Nathanael S
UPDATE

- Issue is still being investigated.
- ETR - 04/12 Close of business today

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - CASTLE HILL, NSW - Restored

Posted: Fri Dec 05, 2014 12:57 pm
by shehanw
Update

This outage has been restored.

Exetel apologizes for the inconvenience caused.