Unplanned ADSL Outage - Chittaway , NSW- In Progress

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surinf
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Posts: 190
Joined: Fri Nov 23, 2012 10:37 pm
Location: Australia

Unplanned ADSL Outage - Chittaway , NSW- In Progress

Post by surinf » Fri Dec 05, 2014 6:11 pm

Event Notification

Location Affected: Chittaway Point, NSW

Event Start Time: 05-12-2014 14:00

Products Impacted: ADSL

Additional Information:
Some customers in the above mentioned area may experience connectivity issues.

Root cause still being investigated.

Number of Services Impacted: Unknown

ETR:
Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

LodumS
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Posts: 132
Joined: Fri Jun 14, 2013 6:01 pm
Location: Sydney

Re: Unplanned ADSL Outage - Chittaway , NSW- In Progress

Post by LodumS » Sat Dec 06, 2014 4:26 pm

UPDATE

Issue is still being investigated.

ETR : No ETR

Exetel apologizes for any inconvenience this may have caused.

angelos
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Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Unplanned ADSL Outage - Chittaway , NSW- In Progress

Post by angelos » Sun Dec 07, 2014 3:58 pm

Update

Our Wholesale Supplier advises this issue is still ongoing and is unable to provide an ETR.

Apologies for the inconvenience caused.

devindag
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Posts: 487
Joined: Mon Jun 25, 2012 4:08 pm
Location: Australia

Re: Unplanned ADSL Outage - Chittaway , NSW- In Progress

Post by devindag » Mon Dec 08, 2014 12:06 pm

Update

Our Wholesale Supplier advises this issue is still ongoing and is unable to provide an ETR.

Apologies for the inconvenience caused.

aroshak
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Posts: 175
Joined: Thu Sep 06, 2012 1:24 pm
Location: Australia

Re: Unplanned ADSL Outage - Chittaway , NSW- In Progress

Post by aroshak » Tue Dec 09, 2014 1:04 pm

Update

Our Wholesale Supplier advises this issue is still ongoing and is unable to provide an ETR.

Apologies for the inconvenience caused.

angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Unplanned ADSL Outage - Chittaway , NSW- In Progress

Post by angelos » Wed Dec 10, 2014 1:00 pm

Update

Our Wholesale Supplier advises that this issue is still ongoing and are unable to provide us an ETR yet.

Apologies for the inconvenience caused.

Imran.Hossen
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Posts: 116
Joined: Mon Sep 16, 2013 9:12 pm
Location: Australia

Unplanned ADSL Outage - Chittaway , NSW- Resolved

Post by Imran.Hossen » Wed Dec 10, 2014 7:51 pm

Outage Update

This service outage has now been restored.

Exetel apologizes for any inconvenience this may have caused.

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