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Unplanned ADSL Outage - Chittaway , NSW- In Progress

Posted: Fri Dec 05, 2014 6:11 pm
by surinf
Event Notification

Location Affected: Chittaway Point, NSW

Event Start Time: 05-12-2014 14:00

Products Impacted: ADSL

Additional Information:
Some customers in the above mentioned area may experience connectivity issues.

Root cause still being investigated.

Number of Services Impacted: Unknown

ETR:
Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL Outage - Chittaway , NSW- In Progress

Posted: Sat Dec 06, 2014 4:26 pm
by LodumS
UPDATE

Issue is still being investigated.

ETR : No ETR

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL Outage - Chittaway , NSW- In Progress

Posted: Sun Dec 07, 2014 3:58 pm
by angelos
Update

Our Wholesale Supplier advises this issue is still ongoing and is unable to provide an ETR.

Apologies for the inconvenience caused.

Re: Unplanned ADSL Outage - Chittaway , NSW- In Progress

Posted: Mon Dec 08, 2014 12:06 pm
by devindag
Update

Our Wholesale Supplier advises this issue is still ongoing and is unable to provide an ETR.

Apologies for the inconvenience caused.

Re: Unplanned ADSL Outage - Chittaway , NSW- In Progress

Posted: Tue Dec 09, 2014 1:04 pm
by aroshak
Update

Our Wholesale Supplier advises this issue is still ongoing and is unable to provide an ETR.

Apologies for the inconvenience caused.

Re: Unplanned ADSL Outage - Chittaway , NSW- In Progress

Posted: Wed Dec 10, 2014 1:00 pm
by angelos
Update

Our Wholesale Supplier advises that this issue is still ongoing and are unable to provide us an ETR yet.

Apologies for the inconvenience caused.

Unplanned ADSL Outage - Chittaway , NSW- Resolved

Posted: Wed Dec 10, 2014 7:51 pm
by Imran.Hossen
Outage Update

This service outage has now been restored.

Exetel apologizes for any inconvenience this may have caused.