Unplanned ADSL Outage -Royalla - NSW

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EroshanJ

Unplanned ADSL Outage -Royalla - NSW

Post by EroshanJ » Sat Dec 06, 2014 3:47 pm

Event Notification

Location Affected: Royalla, NSW

Event Start Time: 06-12-2014 11:13

Products Impacted: ADSL

Additional Information:
Some ADSL customers in the above mentioned area may experience connectivity issues.

Root cause still being investigated.

Number of Services Impacted: Unknown

ETR: 10-12-2014 18:00

Exetel apologizes for any inconvenience this may have caused.

angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Unplanned ADSL Outage -Royalla - NSW

Post by angelos » Sun Dec 07, 2014 3:59 pm

Update

Our Wholesale Supplier advises this issue is still ongoing.

Apologies for the inconvenience caused.

devindag
Exetel Staff
Posts: 487
Joined: Mon Jun 25, 2012 4:08 pm
Location: Australia

Re: Unplanned ADSL Outage -Royalla - NSW

Post by devindag » Mon Dec 08, 2014 12:00 pm

Update

Our Wholesale Supplier advises this issue is still ongoing.

Apologies for the inconvenience caused.

aroshak

Re: Unplanned ADSL Outage -Royalla - NSW

Post by aroshak » Tue Dec 09, 2014 1:08 pm

Update

Our Wholesale Supplier advises this issue is still ongoing.

ETR is at Close of Business on 09/12.

Apologies for the inconvenience caused.

angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Unplanned ADSL Outage -Royalla - NSW

Post by angelos » Wed Dec 10, 2014 1:02 pm

Update

Our Wholesale Supplier advises that this issue is still ongoing and the ETR has been moved to the close of business on 10/12/2014.

Apologies for the inconvenience caused.

Imran.Hossen

Unplanned ADSL Outage -Royalla - NSW - Restored

Post by Imran.Hossen » Wed Dec 10, 2014 7:53 pm

Outage Update

This service outage has now been restored.

Exetel apologizes for any inconvenience this may have caused.

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