Unplanned ADSL outage - BLUE HAVEN, NSW – In progress

Old, inactive threads
Post Reply
devindag
Exetel Staff
Posts: 487
Joined: Mon Jun 25, 2012 4:08 pm
Location: Australia

Unplanned ADSL outage - BLUE HAVEN, NSW – In progress

Post by devindag » Mon Dec 08, 2014 11:45 am

Event Notification

Location Affected: BLUE HAVEN, NSW
Event Start Time: 08-12-2014

Products Impacted: ADSL

Additional Information:
Most customers in the above mentioned area may experience connectivity issues.

Root cause still being investigated.

Number of Services Impacted: Unknown

ETR
Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

aroshak

Re: Unplanned ADSL outage - BLUE HAVEN, NSW – In progress

Post by aroshak » Tue Dec 09, 2014 1:10 pm

Update

Our Wholesale Supplier advises this issue is still ongoing and is unable to provide an ETR.

Apologies for the inconvenience caused.

angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Unplanned ADSL outage - BLUE HAVEN, NSW – In progress

Post by angelos » Wed Dec 10, 2014 12:59 pm

Update

Our Wholesale Supplier advises that this issue is still ongoing and are unable to provide us an ETR yet.

Apologies for the inconvenience caused.

Imran.Hossen

Unplanned ADSL outage - BLUE HAVEN, NSW – Restored

Post by Imran.Hossen » Wed Dec 10, 2014 7:55 pm

Outage Update

This service outage has now been restored.

Exetel apologizes for any inconvenience this may have caused.

Post Reply