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Unplanned ADSL outage - POREPUNKAH, VIC - In progress

Posted: Tue Dec 30, 2014 8:03 pm
by Amila Fernando
Event Notification

Location Affected: POREPUNKAH, VIC
Event Start Time: 30/12/2014 12:00 EST

Products Impacted - ADSL

Additional Information:

Most customers in the above mentioned area may experience connectivity issues.
Root cause still being investigated.

Number of Services Impacted - Unknown

ETR - Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - POREPUNKAH, VIC - In progress

Posted: Wed Dec 31, 2014 12:28 pm
by LodumS
UPDATE

- Issue is still being investigated.

- Our supplier is still not able to provide an ETR.

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - POREPUNKAH, VIC - In progress

Posted: Wed Dec 31, 2014 8:34 pm
by surinf
UPDATE

- Issue is still being investigated.
- ETR - 05/01/15 Close of Business.

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - POREPUNKAH, VIC - Resolved

Posted: Thu Jan 01, 2015 2:22 pm
by saadbafik
Update

Our wholesale supplier has confirmed that the outage has been resolved .

Apologies for the inconvenience caused.