Unplanned Fibre Outage - MERRNDA, VIC - Restored

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aroshak

Unplanned Fibre Outage - MERRNDA, VIC - Restored

Post by aroshak » Thu Jan 22, 2015 9:50 am

Event Notification

Location Affected: MERRNDA, VIC

Event Start Time: 22/01/2015 09:37 AEST

Products Impacted: Fibre

Additional Information:
Some customers in the above mentioned area may experience connectivity issues.

Root Cause: Unkown

Number of Services Impacted: Unknown

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.

Kumudh
Exetel Staff
Posts: 374
Joined: Thu Sep 26, 2013 3:55 pm
Location: Australia

Re: Unplanned Fibre Outage - MERNDA, VIC - In Progress

Post by Kumudh » Thu Jan 22, 2015 7:58 pm

UPDATE

This issue is still being investigated.

Root Cause: Damaged fibre trunk.

Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Unplanned Fibre Outage - MERRNDA, VIC - In Progress

Post by angelos » Fri Jan 23, 2015 3:24 pm

Update

Please be advised that we have received confirmation that this outage has been placed in a restored state.

Apologies for the inconvenience caused.

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