Event Notification
Location Affected: ALL STATES
Event Start Date: 25/01/2015
Products Impacted: Fibre
Additional Information:
Some fiber services may experience connectivity issues.
Root Cause: Unknown
Number of Services Impacted: Unknown
ETR: Unable to provide an estimated time of resolution at this stage.
Exetel apologizes for the inconvenience caused.
Unplanned Fibre Outage
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Imran.Hossen
Unplanned Fibre Outage
Update
Many services seem to be back online and stable with no further interruptions. Kindly power cycle the Network Termination Device and test the service for any further interruptions.
Many services seem to be back online and stable with no further interruptions. Kindly power cycle the Network Termination Device and test the service for any further interruptions.
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Imran.Hossen
Unplanned Fibre Outage - Resolved
Update
Outage restored successfully. However the wholesale supplier was unable to confirm a root cause for this service outage. We will be however monitoring all services further to prevent this instance from occurring again.
Exetel apologies for the inconvenience caused.
Outage restored successfully. However the wholesale supplier was unable to confirm a root cause for this service outage. We will be however monitoring all services further to prevent this instance from occurring again.
Exetel apologies for the inconvenience caused.