Unplanned ADSL outage - Geraldton, WA – Restored

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devindag
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Unplanned ADSL outage - Geraldton, WA – Restored

Post by devindag » Tue Feb 03, 2015 1:55 pm

Event Notification

Location Affected: Geraldton, WA
Event Start Time: 03-02-2015 06:18 AEST

Products Impacted: ADSL

Additional Information:
Most customers in the above mentioned area may experience connectivity issues.

Root cause still being investigated.

Number of Services Impacted: Unknown

ETR: 05-02-2015 12:00

Exetel apologizes for any inconvenience this may have caused.

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angelos
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Re: Unplanned ADSL outage - Geraldton, WA – In progress

Post by angelos » Wed Feb 04, 2015 3:24 pm

Update

This outage is still in progress and the ETR still stands for 05/02/2015.

Apologies for any inconvenience caused.

sachindaL
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Posts: 71
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Location: Sydney

Re: Unplanned ADSL outage - Geraldton, WA – In progress

Post by sachindaL » Wed Feb 04, 2015 8:07 pm

Update

This outage is still in progress and the ETR still stands for 05/02/2015.

Apologies for any inconvenience caused.

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LodumS
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Posts: 132
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Re: Unplanned ADSL outage - Geraldton, WA – In progress

Post by LodumS » Thu Feb 05, 2015 2:55 pm

Update

This issue is still being investigated.

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Shukri
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Posts: 283
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Location: Sydney

Re: Unplanned ADSL outage - Geraldton, WA – In progress

Post by Shukri » Fri Feb 06, 2015 12:47 am

Update

This issue is still being investigated.

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

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lasithah
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Re: Unplanned ADSL outage - Geraldton, WA – In progress

Post by lasithah » Fri Feb 06, 2015 8:36 pm

Update

This outage is Still ongoing and there is no ETR

surinf
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Posts: 190
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Location: Australia

Re: Unplanned ADSL outage - Geraldton, WA – In progress

Post by surinf » Sat Feb 07, 2015 11:51 am

Update

This issue is still being investigated.

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Nathanael S
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Posts: 131
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Location: Sri Lanka

Re: Unplanned ADSL outage - Geraldton, WA – In progress

Post by Nathanael S » Mon Feb 09, 2015 12:12 pm

Update

This issue is still being investigated.

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

sachindaL
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Posts: 71
Joined: Fri Jul 18, 2014 5:40 pm
Location: Sydney

Re: Unplanned ADSL outage - Geraldton, WA – In progress

Post by sachindaL » Mon Feb 09, 2015 8:38 pm

Update

This issue is still being investigated.

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

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LodumS
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Posts: 132
Joined: Fri Jun 14, 2013 6:01 pm
Location: Sydney

Re: Unplanned ADSL outage - Geraldton, WA – In progress

Post by LodumS » Tue Feb 10, 2015 11:32 am

Update

This issue is still being investigated.

ETR: Our wholesale supplier advises that the issue will get resolved on or before 11/02/2015 COB

Exetel apologizes for any inconvenience this may have caused.

surinf
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Posts: 190
Joined: Fri Nov 23, 2012 10:37 pm
Location: Australia

Re: Unplanned ADSL outage - Geraldton, WA – In progress

Post by surinf » Tue Feb 10, 2015 8:10 pm

Update

This issue is still being investigated.

ETR: Our wholesale supplier advises that the issue will get resolved on or before 11/02/2015 COB

Exetel apologizes for any inconvenience this may have caused.

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devindag
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Posts: 487
Joined: Mon Jun 25, 2012 4:08 pm
Location: Australia

Re: Unplanned ADSL outage - Geraldton, WA – In progress

Post by devindag » Wed Feb 11, 2015 9:09 am

Update

This issue is still being investigated.

ETR: Our wholesale supplier advises that the issue will get resolved on or before 11/02/2015 COB

Exetel apologizes for any inconvenience this may have caused.

sachindaL
Exetel Staff
Posts: 71
Joined: Fri Jul 18, 2014 5:40 pm
Location: Sydney

Re: Unplanned ADSL outage - Geraldton, WA – In progress

Post by sachindaL » Wed Feb 11, 2015 8:54 pm

Update

This issue is still being investigated.

ETR: Our wholesale supplier advises that the issue will get resolved on or before 11/02/2015 COB

Exetel apologizes for any inconvenience this may have caused.

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angelos
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Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Unplanned ADSL outage - Geraldton, WA – Restored

Post by angelos » Thu Feb 12, 2015 12:25 pm

Update

Our wholesale supplier advises that this outage has been restored.

Apologies for the inconvenience caused.

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