Page 1 of 1

Unplanned ADSL outage - Geraldton, WA – Restored

Posted: Tue Feb 03, 2015 1:55 pm
by devindag
Event Notification

Location Affected: Geraldton, WA
Event Start Time: 03-02-2015 06:18 AEST

Products Impacted: ADSL

Additional Information:
Most customers in the above mentioned area may experience connectivity issues.

Root cause still being investigated.

Number of Services Impacted: Unknown

ETR: 05-02-2015 12:00

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - Geraldton, WA – In progress

Posted: Wed Feb 04, 2015 3:24 pm
by angelos
Update

This outage is still in progress and the ETR still stands for 05/02/2015.

Apologies for any inconvenience caused.

Re: Unplanned ADSL outage - Geraldton, WA – In progress

Posted: Wed Feb 04, 2015 8:07 pm
by sachindaL
Update

This outage is still in progress and the ETR still stands for 05/02/2015.

Apologies for any inconvenience caused.

Re: Unplanned ADSL outage - Geraldton, WA – In progress

Posted: Thu Feb 05, 2015 2:55 pm
by LodumS
Update

This issue is still being investigated.

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - Geraldton, WA – In progress

Posted: Fri Feb 06, 2015 12:47 am
by Shukri
Update

This issue is still being investigated.

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - Geraldton, WA – In progress

Posted: Fri Feb 06, 2015 8:36 pm
by lasithah
Update

This outage is Still ongoing and there is no ETR

Re: Unplanned ADSL outage - Geraldton, WA – In progress

Posted: Sat Feb 07, 2015 11:51 am
by surinf
Update

This issue is still being investigated.

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - Geraldton, WA – In progress

Posted: Mon Feb 09, 2015 12:12 pm
by Nathanael S
Update

This issue is still being investigated.

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - Geraldton, WA – In progress

Posted: Mon Feb 09, 2015 8:38 pm
by sachindaL
Update

This issue is still being investigated.

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - Geraldton, WA – In progress

Posted: Tue Feb 10, 2015 11:32 am
by LodumS
Update

This issue is still being investigated.

ETR: Our wholesale supplier advises that the issue will get resolved on or before 11/02/2015 COB

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - Geraldton, WA – In progress

Posted: Tue Feb 10, 2015 8:10 pm
by surinf
Update

This issue is still being investigated.

ETR: Our wholesale supplier advises that the issue will get resolved on or before 11/02/2015 COB

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - Geraldton, WA – In progress

Posted: Wed Feb 11, 2015 9:09 am
by devindag
Update

This issue is still being investigated.

ETR: Our wholesale supplier advises that the issue will get resolved on or before 11/02/2015 COB

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - Geraldton, WA – In progress

Posted: Wed Feb 11, 2015 8:54 pm
by sachindaL
Update

This issue is still being investigated.

ETR: Our wholesale supplier advises that the issue will get resolved on or before 11/02/2015 COB

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - Geraldton, WA – Restored

Posted: Thu Feb 12, 2015 12:25 pm
by angelos
Update

Our wholesale supplier advises that this outage has been restored.

Apologies for the inconvenience caused.