Unplanned ADSL outage - NORTH ARM COVE, NSW – In progress

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kushanw
Exetel Staff
Posts: 171
Joined: Sun Jun 03, 2012 5:18 pm
Location: Australia

Unplanned ADSL outage - NORTH ARM COVE, NSW – In progress

Post by kushanw » Thu Feb 12, 2015 9:26 pm

Event Notification

Location Affected: NORTH ARM COVE, NSW

Event Start Time: 12/02/2015 13:53 AEST

Products Impacted: ADSL

Additional Information: Most customers in the above mentioned area may experience connectivity issues.

Root cause: Hardware failure.

Number of Services Impacted: Unknown

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Nathanael S
Exetel Staff
Posts: 131
Joined: Tue Oct 21, 2014 1:15 pm
Location: Sri Lanka

Re: Unplanned ADSL outage - NORTH ARM COVE, NSW – Restored

Post by Nathanael S » Fri Feb 13, 2015 11:23 am

Update

Our wholesale supplier advises that this outage has been restored.

Apologies for the inconvenience caused.

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