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Unplanned ADSL outage - NORTH ARM COVE, NSW – In progress

Posted: Thu Feb 12, 2015 9:26 pm
by kushanw
Event Notification

Location Affected: NORTH ARM COVE, NSW

Event Start Time: 12/02/2015 13:53 AEST

Products Impacted: ADSL

Additional Information: Most customers in the above mentioned area may experience connectivity issues.

Root cause: Hardware failure.

Number of Services Impacted: Unknown

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - NORTH ARM COVE, NSW – Restored

Posted: Fri Feb 13, 2015 11:23 am
by Nathanael S
Update

Our wholesale supplier advises that this outage has been restored.

Apologies for the inconvenience caused.