Unplanned ADSL outage - HALLETT COVE, SA – In progress

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kushanw
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Joined: Sun Jun 03, 2012 5:18 pm
Location: Australia

Unplanned ADSL outage - HALLETT COVE, SA – In progress

Post by kushanw » Tue Mar 10, 2015 8:21 pm

Event Notification

Location Affected: HALLETT COVE, SA

Event Start Time: 10/03/2015

Products Impacted: ADSL

Additional Information: Most customers in the above mentioned area may experience No Sync.

Root cause: Hardware Failure.

Number of Services Impacted: Unknown

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

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devindag
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Location: Australia

Re: Unplanned ADSL outage - HALLETT COVE, SA – In progress

Post by devindag » Wed Mar 11, 2015 12:25 pm

Update

Our supplier advises that the outage is still ongoing.

ETR: Supplier could not provide an ETR at this moment

Apologies for any inconvenience caused.

kasunr
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Joined: Tue Nov 04, 2014 3:06 pm
Location: Sydney

Re: Unplanned ADSL outage - HALLETT COVE, SA – In progress

Post by kasunr » Wed Mar 11, 2015 7:12 pm

Update

Our supplier advises that the outage has been restored.

Exetel apologizes for any inconvenience this may have caused.

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