Unplanned ADSL outage - NELSON BAY, NSW - In Progress

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Kaushalya
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Posts: 269
Joined: Wed Jan 13, 2010 4:25 pm
Location: Australia

Unplanned ADSL outage - NELSON BAY, NSW - In Progress

Post by Kaushalya » Fri Apr 24, 2015 2:16 pm

Event Notification

Location Affected: NELSON BAY, NSW

Event Start Time: 22/04/2015 07:59 AEST

Products Impacted: ADSL

Additional Information:
Most customers in the above mentioned area may experience connectivity issues.

Root cause: Under investigations

Number of Services Impacted: Unknown

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Nathanael S
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Posts: 131
Joined: Tue Oct 21, 2014 1:15 pm
Location: Sri Lanka

Re: Unplanned ADSL outage - NELSON BAY, NSW - In Progress

Post by Nathanael S » Sat Apr 25, 2015 4:49 pm

Update:

Outage is still ongoing.

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

dulipf
Exetel Staff
Posts: 123
Joined: Tue Mar 10, 2015 2:56 pm
Location: Australia

Re: Unplanned ADSL outage - NELSON BAY, NSW - In Progress

Post by dulipf » Sun Apr 26, 2015 2:09 pm

Update:

Outage is still ongoing.

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

aroshak
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Posts: 175
Joined: Thu Sep 06, 2012 1:24 pm
Location: Australia

Re: Unplanned ADSL outage - NELSON BAY, NSW - In Progress

Post by aroshak » Mon Apr 27, 2015 12:42 pm

Update:

Outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 29/04/15

Exetel apologizes for any inconvenience this may have caused.

Rashmika
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Posts: 119
Joined: Fri Jan 23, 2015 11:26 am
Location: Australia

Re: Unplanned ADSL outage - NELSON BAY, NSW - In Progress

Post by Rashmika » Tue Apr 28, 2015 12:43 pm

Outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 29/04/15

Exetel apologizes for any inconvenience this may have caused.

dulipf
Exetel Staff
Posts: 123
Joined: Tue Mar 10, 2015 2:56 pm
Location: Australia

Re: Unplanned ADSL outage - NELSON BAY, NSW - In Progress

Post by dulipf » Wed Apr 29, 2015 2:19 pm

Outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 30/04/15

Exetel apologizes for any inconvenience this may have caused.

LodumS
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Posts: 132
Joined: Fri Jun 14, 2013 6:01 pm
Location: Sydney

Re: Unplanned ADSL outage - NELSON BAY, NSW - Restored

Post by LodumS » Thu Apr 30, 2015 1:58 pm

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

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