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Unplanned ADSL outage - NELSON BAY, NSW - In Progress

Posted: Fri Apr 24, 2015 2:16 pm
by Kaushalya
Event Notification

Location Affected: NELSON BAY, NSW

Event Start Time: 22/04/2015 07:59 AEST

Products Impacted: ADSL

Additional Information:
Most customers in the above mentioned area may experience connectivity issues.

Root cause: Under investigations

Number of Services Impacted: Unknown

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - NELSON BAY, NSW - In Progress

Posted: Sat Apr 25, 2015 4:49 pm
by Nathanael S
Update:

Outage is still ongoing.

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - NELSON BAY, NSW - In Progress

Posted: Sun Apr 26, 2015 2:09 pm
by dulipf
Update:

Outage is still ongoing.

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - NELSON BAY, NSW - In Progress

Posted: Mon Apr 27, 2015 12:42 pm
by aroshak
Update:

Outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 29/04/15

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - NELSON BAY, NSW - In Progress

Posted: Tue Apr 28, 2015 12:43 pm
by Rashmika
Outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 29/04/15

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - NELSON BAY, NSW - In Progress

Posted: Wed Apr 29, 2015 2:19 pm
by dulipf
Outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 30/04/15

Exetel apologizes for any inconvenience this may have caused.

Re: Unplanned ADSL outage - NELSON BAY, NSW - Restored

Posted: Thu Apr 30, 2015 1:58 pm
by LodumS
Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.