Unplanned ADSL outage -Veresdale, QLD - In Progress

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NIrmitha
Exetel Staff
Posts: 197
Joined: Wed Jan 06, 2010 1:05 pm

Unplanned ADSL outage -Veresdale, QLD - In Progress

Post by NIrmitha » Fri May 01, 2015 9:59 pm

Event Notification

Location Affected: Veresdale, QLD

Event Start Time: 01/05/2015 17:16 AEST

Products Impacted: ADSL

Additional Information:
Most customers in the above mentioned area may experience connectivity issues.

Root cause: Under investigations

Number of Services Impacted: Unknown

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

saadbafik
Exetel Staff
Posts: 146
Joined: Tue Feb 14, 2012 11:12 pm
Location: Sri Lanka

Re: Unplanned ADSL outage -Veresdale, QLD - In Progress

Post by saadbafik » Sat May 02, 2015 4:09 pm

Update

Our wholesale supplier is unable to provide us with an estimated time of resolution yet.

Exetel apologizes for any inconvenience this may have caused.

Rashmika

Re: Unplanned ADSL outage -Veresdale, QLD - In Progress

Post by Rashmika » Sun May 03, 2015 2:13 pm

Update

Our supplier advises that the outage is still ongoing.

ETR: Supplier could not provide an ETR at this moment

Apologies for any inconvenience caused.

devindag
Exetel Staff
Posts: 487
Joined: Mon Jun 25, 2012 4:08 pm
Location: Australia

Re: Unplanned ADSL outage -Veresdale, QLD - In Progress

Post by devindag » Mon May 04, 2015 11:31 am

Update

Our supplier advises that the outage is now restored

Apologies for any inconvenience caused.

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