Unplanned ADSL outage - BERKELEY VALE, NSW – In progress

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altaafa
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Joined: Tue Oct 07, 2014 4:40 pm
Location: Colombo

Unplanned ADSL outage - BERKELEY VALE, NSW – In progress

Post by altaafa » Thu May 07, 2015 2:15 pm

Event Notification

Location Affected: BERKELEY VALE, NSW
Event Start Time: 05/05/2015 12:06 AEST

Products Impacted: ADSL

Additional Information:
Most customers in the above mentioned area may experience connectivity issues.

Root cause still being investigated.

Number of Services Impacted: Unknown

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Rashmika
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Location: Australia

Re: Unplanned ADSL outage - BERKELEY VALE, NSW – In progress

Post by Rashmika » Fri May 08, 2015 12:04 pm

UPDATE

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 11/05/15

Exetel apologizes for any inconvenience this may have caused.

surinf
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Posts: 190
Joined: Fri Nov 23, 2012 10:37 pm
Location: Australia

Re: Unplanned ADSL outage - BERKELEY VALE, NSW – In progress

Post by surinf » Fri May 08, 2015 7:39 pm

UPDATE

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 11/05/15

Exetel apologizes for any inconvenience this may have caused.

dulipf
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Posts: 123
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Location: Australia

Re: Unplanned ADSL outage - BERKELEY VALE, NSW – In progress

Post by dulipf » Sat May 09, 2015 2:12 pm

UPDATE

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 11/05/15

Exetel apologizes for any inconvenience this may have caused.

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LodumS
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Location: Sydney

Re: Unplanned ADSL outage - BERKELEY VALE, NSW – In progress

Post by LodumS » Mon May 11, 2015 5:30 pm

UPDATE

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 11/05/15

Exetel apologizes for any inconvenience this may have caused.

Nathanael S
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Posts: 131
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Location: Sri Lanka

Re: Unplanned ADSL outage - BERKELEY VALE, NSW – In progress

Post by Nathanael S » Tue May 12, 2015 12:24 pm

Update:

Outage is still ongoing.

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

altaafa
Exetel Staff
Posts: 185
Joined: Tue Oct 07, 2014 4:40 pm
Location: Colombo

Re: Unplanned ADSL outage - BERKELEY VALE, NSW – In progress

Post by altaafa » Wed May 13, 2015 11:07 am

UPDATE

Our supplier advises that the outage is now restored.

Exetel apologizes for any inconvenience this may have caused.

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