Unplanned ADSL outage - Pendle Hill, NSW – In progress

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HimaJ
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Posts: 209
Joined: Mon Feb 09, 2015 8:15 pm
Location: Sydney

Unplanned ADSL outage - Pendle Hill, NSW – In progress

Post by HimaJ » Thu May 07, 2015 2:48 pm

Event Notification


Location Affected: Pendle Hill, NSW

Event Start Time: 06/05 13:13 AEST

Products Impacted: ADSL

Additional Information:
Most customers in the above mentioned area may experience connectivity issues.

Root cause still being investigated.

Number of Services Impacted: Unknown

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.

Rashmika
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Posts: 119
Joined: Fri Jan 23, 2015 11:26 am
Location: Australia

Re: Unplanned ADSL outage - Pendle Hill, NSW – In progress

Post by Rashmika » Fri May 08, 2015 12:06 pm

Update

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 12/05/2015

Exetel apologizes for any inconvenience this may have caused.

surinf
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Posts: 190
Joined: Fri Nov 23, 2012 10:37 pm
Location: Australia

Re: Unplanned ADSL outage - Pendle Hill, NSW – In progress

Post by surinf » Fri May 08, 2015 7:35 pm

Update

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 12/05/2015

Exetel apologizes for any inconvenience this may have caused.

dulipf
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Posts: 123
Joined: Tue Mar 10, 2015 2:56 pm
Location: Australia

Re: Unplanned ADSL outage - Pendle Hill, NSW – In progress

Post by dulipf » Sat May 09, 2015 2:14 pm

Update

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 12/05/2015

Exetel apologizes for any inconvenience this may have caused.

LodumS
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Posts: 132
Joined: Fri Jun 14, 2013 6:01 pm
Location: Sydney

Re: Unplanned ADSL outage - Pendle Hill, NSW – In progress

Post by LodumS » Mon May 11, 2015 5:29 pm

Update

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 12/05/2015

Exetel apologizes for any inconvenience this may have caused.

altaafa
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Posts: 185
Joined: Tue Oct 07, 2014 4:40 pm
Location: Colombo

Re: Unplanned ADSL outage - Pendle Hill, NSW – In progress

Post by altaafa » Wed May 13, 2015 11:06 am

UPDATE

Our supplier advises that the outage is now restored.

Exetel apologizes for any inconvenience this may have caused.

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